Love NCL... but will not sail on the Joy or Encore again or out of San Pedro. East Coast when it comes to sailing out of the US.
Embarkation
1 out of 5
Arrive early! So glad we arrived at 8:30am. The terminal staff are very disorganized. Since we decided to arrive at 8:30, we missed a lot of the slow downs and issues others told us about. When the staff allowed us to enter the terminal to go through security, a few the the employees began to argue in front of guests on how the lines should be formed.
Ship experiences
Food and Dining
4 out of 5
Food was typical but good. Specialty restaurants are worth it especially if you have the dinning perk.
Onboard Activities
3 out of 5
Entertainment
4 out of 5
Elements was great... not as big of a fan of the floor loose production.
Service and Staff
1 out of 5
I had read a few reviews that service from staff members on this ship is hit or miss. While I know the crew puts in many hours and have to deal with some over the top passengers at times, I did come across many moody or less than enthusiastic staff members. This was a bit of a disappointment considering I have for the most part always received great service on NCL. Wondering if this is a management issues that’s coming out through the team.
Ship Quality
2 out of 5
Not terrible... but definitely room for improvement in the public areas (both cleaning & design).
Cabin / Stateroom
5 out of 5
Nice room... this specific cabin has a larger balcony compared to their other in the same category because of the slanted angle. I highly recommend booking it if you are looking for more space.
We arrived at port 9:30 and check in was a breeze.. we had priority boarding so they told us where to sit... they started boarding at noon and by 12:18 we were sitting in the Local having our first drink and eating chicken wings. Easy!
This was for our Christmas cruise leaving Dec 22nd...
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