Worst cruise line that exists
Norwegian Joy Cruise Review to Panama Canal, Central America
12 Night Panama Canal Partial Transit (Miami Roundtrip)
Sail date: October 27, 2019
Ship: Norwegian Joy
Traveled as: Couple
Reviewed: 4 years ago
Review summary
My spouse passed away on this Norwegian ship after 1 day on a 12 day cruise. Norwegian dumped me off the ship in a foreign country without any care. They refuse to refund any of the $4000 paid to them. Then they have a nerve to bill me over $7000 for medical services. This company has a bunch of scumbags in Miami running it. You can never get through when you call customer relations, you leave messages and someone may reply by email after you leave about 10. Most unprofessional cruise line ever, I wish i had researched them more beforehand. WILL NEVER SAIL WITH THIS HORRIBLE GREEDY COMPANY AGAIN. I hope they keep having problems and their stock plummets, and they go out of business, they deserve it how they treat people.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Choose another cruise line
Ports of call
Great Stirrup Cay (Cruise Line Private Island), Bahamas
Cartagena, Colombia Did not visit port
Cruise Gatun Lake (Inside Panama Canal) Did not visit port
Colon, Panama Did not visit port
Puerto Limon, Costa Rica Did not visit port
Coxen Hole, Roatan, Bay Islands, Honduras Did not visit port
Harvest Caye, Belize Did not visit port
Costa Maya (Mahahual), Mexico Did not visit port
Disembarkation
14 Comments
northyvr 4 years ago
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Summerholiday 4 years ago