Worst cruise line that exists

Norwegian Joy Cruise Review to Panama Canal, Central America

Cruises: 7+ cruises
Review: 1
Helpful Votes: 5

Overall rating:

1 out of 5
Norwegian Joy

12 Night Panama Canal Partial Transit (Miami Roundtrip)

Sail date: October 27, 2019

Ship: Norwegian Joy

Traveled as: Couple

Reviewed: 1 year ago

Review summary

My spouse passed away on this Norwegian ship after 1 day on a 12 day cruise. Norwegian dumped me off the ship in a foreign country without any care. They refuse to refund any of the $4000 paid to them. Then they have a nerve to bill me over $7000 for medical services. This company has a bunch of scumbags in Miami running it. You can never get through when you call customer relations, you leave messages and someone may reply by email after you leave about 10. Most unprofessional cruise line ever, I wish i had researched them more beforehand. WILL NEVER SAIL WITH THIS HORRIBLE GREEDY COMPANY AGAIN. I hope they keep having problems and their stock plummets, and they go out of business, they deserve it how they treat people.

Embarkation

1 out of 5
Like being last boarding a plane after going through security

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

Choose another cruise line

Ports of call

Miami, Florida

1 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5

Cartagena, Colombia Did not visit port

Because i was left on 3rd world bahamas

Cruise Gatun Lake (Inside Panama Canal) Did not visit port

Same reason colombia

Colon, Panama Did not visit port

Same reason colombia

Puerto Limon, Costa Rica Did not visit port

Same reason colombia

Coxen Hole, Roatan, Bay Islands, Honduras Did not visit port

Same reason colombia

Harvest Caye, Belize Did not visit port

Same reason colombia

Costa Maya (Mahahual), Mexico Did not visit port

Same reason colombia

Disembarkation

1 out of 5
Same reason colombia

Traveler Photos

Their Pre-formatted letter Never sail norwegain
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