Average

Norwegian Jewel Cruise Review to Alaska - Inside Passage

Bestpaboxer1

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 21

Overall rating:

3.8 out of 5

7 Night Alaska: Hubbard Glacier & Skagway (Vancouver To Seward)

Sail date: May 13, 2024

Ship: Norwegian Jewel

Cabin type: Oceanview

Cabin number: 4502

Traveled as: Couple

Reviewed: 1 month ago

Review summary

Had a good, but unspectacular cruise experience to Alaska excluding catching Covid on the way home. Alaska was magnificent, the NCL Jewel was AVERAGE The Good Staff was friendly and helpful Ship was clean Cabins nicely appointed Entertainment Food Waiters The Not Good Excursions significantly overpriced thru ship (use Viator or Alaskan Excursions) Cabin service only 1x a day Staff significantly reduced and overworked (repeatedly had to go to bar for drinks as waiter bar service scarce to nonexistent No change in menu - same choices every day Ship layout like a mouse maze Last fall did NCL Spirit (Hawaii to Tahiti) that was Excellent. Although Spirt was NCL oldest ship it’s layout was superior to the Jade We will be looking at other cruise lines offering better food quality, 2x daily cabin service. Honestly we will not rule out NCL for future cruises (entertainment is good) but we will also be considering other cruise lines for our next cruise

Embarkation

2 out of 5

Very smooth

Ship experiences

Food and Dining

3 out of 5

Our waiter in the main dining room was excellent. The food was at best average. The menu is the same every day for the entire trip.. would have been nice if there was at least one new addition every day

Onboard Activities

3 out of 5

Entertainment

5 out of 5

NCL excels in their entertainment in the live music was very good

Service and Staff

4 out of 5

NCL has obviously cut back on the number of rooms, stewards and drink waiters and it’s very noticeable

Ship Quality

1 out of 5

Overall, the jewel was very clean however, the ship layout is like a maze for mice

Cabin / Stateroom