Alaska is worth the trip!

Norwegian Jewel Cruise Review to Alaska - Gulf of Alaska

Cruises: 7+ cruises
Review: 1
Helpful Votes: 9

Overall rating:

4.3 out of 5
Verified Review
Norwegian Jewel

7 Night Alaska Inside Passage Southbound (Seward To Vancouver)

Sail date: June 18, 2018

Ship: Norwegian Jewel

Cabin type: Oceanview

Cabin number: GT5012

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Alaska was amazing! We would cruise on Norwegian again, but hopefully would receive better food and service.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5
Food was definitely of a lower quality than other lines we have cruised. Staff was not as engaged. The O'Sheehan's Pub is a great idea for 24 hr service but we visited twice and the service was terrible and the food just so so. The buffets were ok, smaller than other lines we have traveled on. Again, staff unengaged. The Brazilian Steakhouse was amazing though. Excellent food and service, well worth the extra $$.

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Service and Staff

2 out of 5
Mostly less professional than we are accustomed to. Some had only fair English abilities. Customer service was not their prime focus.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Embarkation was easy! Easy to get around on the ship.

Ports of call

Icy Strait Point (Hoonah), Alaska

5 out of 5
Go whale watching - it was worth every penny!

Juneau, Alaska

5 out of 5

Skagway, Alaska

5 out of 5

Ketchikan, Alaska

5 out of 5

Disembarkation

5 out of 5
Was this review helpful? 9

2 Comments

richkenda    6 years ago

Family was on Jewel May 26th the year. Found it a great cruise. food was great and staff always would say hi. Enjoyed the heated pools for this Alaskan cruise.

surfandsnorkel    6 years ago

When we were on the Jewel in 2017 we had excellent food. It was all around a fabulous trip. Round trip out of Seattle. We were on the ship on Mother’s Day & they made a huge cake for the dessert that day. Nice touch.

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