Worst vacation ever

Item: Norwegian Jewel
Rating: 3.3
Author: kalieske

Norwegian Jewel Cruise Review to Alaska - Inside Passage

kalieske

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 53

Overall rating:

3.3 out of 5

Verified Review

7 Night Alaska Sawyer Glacier (Seattle Roundtrip)

Sail date: September 02, 2017

Ship: Norwegian Jewel

Cabin type: Inside

Cabin number: 9669

Traveled as: Family (young children)

Reviewed: 7 years ago

Review summary

Overall this trip was a HUGE disappointment. Norwegian sucked and we will NEVER cruise with them again. And Cheap Cruises was also incredibly disappointing. We called many times after our initial booking - they were horrible about getting back to us. Won't be using them ever again either.

Embarkation

1 out of 5

Ship experiences

Food and Dining

4 out of 5

Food was pretty great when we could eat it.

Onboard Activities

1 out of 5

Unimpressive

Children's Programs

5 out of 5

This was the best part - but a half hour a day was very time limiting.

Service and Staff

3 out of 5

Ship Quality

1 out of 5

We got Norovirus on board - the strain was antibacterial resisting. We washed everything in our room before we used the room. Washed our hands before every meal and at every opportunity. Still we got Norovirus and missed two ports and couldn't eat anything.

Cabin / Stateroom

5 out of 5

It was clean, but we cleaned it again before using the room.