NCL is the Worst cruise I've ever taken

Norwegian Jewel Cruise Review to Mexico

Cruises: 7+ cruises
Review: 1
Helpful Votes: 17

Overall rating:

1 out of 5
Verified Review
Norwegian Jewel

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: April 23, 2017

Ship: Norwegian Jewel

Cabin type: Inside

Cabin number: 9025

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

The best part of the cruise was the entertainment, which was outstanding. Everything else was the worst I've ever experienced and I will never cruise with NCL again. The food was substandard, the ship was dirty and not maintained, and there was virtually no service. Their drink packages do not include bottled water or specialty coffee, which is the very first I've come across in 20+ cruises. I think k this is very pretty!! The staff is NOT very friendly with the exception of my cabin steward who was wonderful. I dined in a variety of strings and was disappointed. The only area that was decent dining was chin chin. Even carnival cruises surpassed NCL by a mile. The ship is in need of repair. Public bathrooms were discussing dirty. It took 2 hours to disembark and I missed my plane. I couldn't have been more disappointed!!

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
Cabin steward was excellent, but smells of mold. Ship needs serious revamping

Ship tip

Chose another Cruise line. Princess and royal Caribbean are wonderful

Ports of call

San Pedro (Los Angeles), California

5 out of 5

Puerto Vallarta, Mexico

5 out of 5

Mazatlan, Mexico

3 out of 5

Cabo San Lucas, Mexico

5 out of 5
Was this review helpful? 17

2 Comments

BunnieBear    7 years ago

We've booked an evening flight to allow plenty of time but sounds like you could have been better advised by your travel agent

me104    7 years ago

When did you cruise. Such a shame as I had such a wonderful time and yours sounds horrendous. Shows what a week or two difference can make

Other reviews of this sailing