MEXICO CRUISE 2017

Norwegian Jewel Cruise Review to Mexico

kenw513

Contributor Level: Third Mate

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 23

Overall rating:

4 out of 5

Verified Review

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: March 05, 2017

Ship: Norwegian Jewel

Cabin type: Suite

Cabin number: 11128

Traveled as: Couple

Reviewed: 7 years ago

Review summary

OVERALL, IT WAS A GREAT VACATION!.

CHECK-IN AT SAN PEDRO WAS A DISASTER. LOT OF CONFUSION AND LACK OF DIRECTIONS FROM NCL STAFF. PROPERLY DISPLAYED SIGNS SHOWING WHERE TO GO WOULD HAVE BEEN A GREAT HELP. STAFF PROVIDED LITTLE DIRECTION AND IN FACT SEEMED TO BE UNTRAINED.

MEALS WERE GREAT! SERVICE AT CAGNEY'S WAS BAD ONE NIGHT OUT OF THREE. TOOK OVER AN HOUR TO GET OUR ORDER, ON THE FIRST NIGHT. STAFF WAS FRIENDLY BUT NOT OVERLY EFFICIENT.

ALL PERSONNEL APPEARED FRIENDLY AND VERY POLITE.

RECOMMEND THIS CRUISE.

Ship experiences

Food and Dining

5 out of 5

FOOD WAS GREAT IN ALL THE RESTAURANTS. SERVICE WAS ALSO GREAT EXCEPT FOR ONE NIGHT AT CAGNEY'S. WOULD HAVE EXPECTED BETTER SERVICE AT CAGNEY'S-ESPECIALLY SINCE THIS WAS AN ADDITIONAL COST RESTAURANT.

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5