not what I expected

Norwegian Jewel Cruise Review to Mexico

Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 3

Overall Rating:

2 out of 5
Verified Review
7 Night Mexican Riviera (Los Angeles Roundtrip)
Sail Date: January 17, 2016
Ship: Norwegian Jewel
Cabin Type: Balcony
Cabin Number: 9038
Traveled As: Couple
Reviewed: 2 years ago

We had a beautiful balcony room but the carpet was faded and dirty. Our sliding glass door was filthy. The plexiglas that goes around the ship was really bad too. Could hardly see through it. We had the ultimate beverage package, which was nice. Just get a drink any time you wanted. The food throughout the ship was lacking I thought. We bought a shore excursion in Puerta Vallarta. It was "Las Calitas Hideway". By the price we paid, I thought it would be over the top buy we were disappointed . It seemed really contrived I read all the great reviews for this excursion. Sorry didn't agree. I won't sail with Norwegian again. Ship was kind of tired and warn out. Also, some of servers at the bar seemed like they didn't want to be there. Grumpy and not very nice. 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
carpet was faded and dirty. Sliding glass door and plexiglas were really filthy. The bathroom area was smelly. We did love the balcony room though. It was nice sitting out looking at the sights.
1 out of 5
Was this review helpful? 3

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top