mixed bag

Norwegian Jewel Cruise Review to Panama Canal, Central America


Contributor Level: Cruise Director
Experience: 7+ cruises
Reviews: 5
Helpful Votes: 18

Overall Rating:

3.0 out of 5
Verified Review
19 Night Panama Canal & Pacific Coastal (Houston To Seattle)
Sail Date: April 18, 2015
Ship: Norwegian Jewel
Cabin Type: Inside
Cabin Number: 8570
Traveled As: Couple
Reviewed: 2 years ago

Several things they did well.  Some they didn't appear to have a clue. First, and worst, the cabin they sold as "obstructed oceanview" had no view whatsoever--the window was opaque, barely letting light in.   For all intents and purposes, an inside cabin at a premium price.  At best, a deceptive description.  The Colonial Cartegena excursion was probably 70% shops.  On another excursion we sat on the bus on the pier for over an hour just waiting to get started....on a bus with a non functioning bathroom...nice job!!  Two scheduled on board programs were cancelled.  Buffet food tended to be cold.  Entertainment tended to be above average.  Except for singers who seemed happy  to entertain themselves rather than gear their program for the demographics of the guests.  Getting off was easy.  All in all, a mixed bag.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
1 out of 5
1 out of 5
5 out of 5
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