Norwegian Jade Cruise Reviews - Reviews

Overall, the cruise ship is very nice. Plenty of maps around to get you where you need to be. Plenty of areas to walk outside, lots of chairs and tables near the pool and friendly crew.

Great overall impression

It was perfect! I never forget the rib eye steak taste.. the best i had in my life! And the crew was very funny and kind, they give red wine complementary as my wedding gift. Thanks! It's really touch my heart ♥️

Have sailed on NCL before and have been very happy with all their ships

That what gonna happen to you when you cruise with NCL

it was 3 AM and I didn't sleep after

I'd like to share my experience with NCL on this linkhttps://www.youtube.com/watch?v=qEYw90fHalY

Being an avid cruiser and a Latitudes Silver member, I will admit that my last three cruises have been with Norwegian.  Unfortunately, for them, my experiences allow me to say with clarity that the freestyle approach has resulted in very poor performance by most employees on our ships.  Don't get me wrong; I am on vacation and very little will ever ruin my rest and relaxation. However I choose to sail with popular and long standing companies because I believe that I can depend upon the staff to provide me with consistent information that is accurate, as well as a variety of activities that will provide opportunities for fun.  My recent sailing offered very little of these experiences.  Staff are less than eager to perform beyond minimal expectations. Perhaps it is because they believe that families want to be left alone or that their incentives have been eliminated with the automatic gratuity charge that most staff share from a large pool (FYI you can visit the desk and refuse the daily charge so that you can "take care" of those who do go out of their way to make your vacation memorable). Serving staff bringing hot chocolate when you ask for a glass of chocolate milk, not being able to bring your main course as you like is( sauce on the side was impossible to understand), failing to adhere to the confusing posted dress code, deciding when the no shorts rule would be followed during dinner, and then being defensive when you call them on it is unacceptable.  Excursion information was never accurate- staff were unsure of who or where were the best places to exchange currency, tender use was a nightmare because they force you to miss evening activities or wake up god early to stand on lines to get tender tickets to enjoy your day at port, and then disregard the order when announcing the tender use forcing everyone to rush the stairwell.Naturally if you booked an NCL excursion, you are taken care of but if you enjoy the port on your own, good luck being helped.

It is unfortunate that a popular line with a long history of excellence has declined in service for so long.  Our child loved the camp and the staff but as parents, they changed the location for his age group on a regular basis resulting in kids being dropped off late and missing activities. I hear that other major lines will begin to experiment with a degree of freestyle as well. There may be some benefits but I caution them to abandon the traditional cruise experience entirely.

NCL is there to cater to a distinct population of clients. In my opinion, this population is the "fly by the seat of your pants, last minute planning, who cares about the rules" type of passenger. That's fine if this is who you are. However, if you want to eat in a dining room with people who are dressed appropriately, not have to pay larger than ever fees to try food that used to be on the main dining menu but are only in the specialty restaurants now, enjoy music poolside, or count on critical information being accurate, then head my warning- NCL isnt for you.

I doubt that I will sail with them again.  What I give up for the freestyle experience is not worth it.

again too many children and too many rude adults

It was a great cruise, we were expecting to have more activities but in general it was a great cruise we had a good time, the staff were super nice. Thecruise director Rico Dubreil was very nice with my kids and also he recognize my wife on her birthday.

the route is super recomended, Dubrovnik is beatiful and what to say about Venice is breathtaking.

There were 4 of us, various ages and all found ample and appropriate entertainment. One of us had been on a part of this cruise before and so was familiar with some of the ports. This made things a lot easier. The Jade is nice, and it is relaxed as well. A nice time for us to enjoy ourselves with few worries.....

Our earlier cruises have been to the Carribean and "mainland" Europe, which I loved. Going to two ports in Croatia, a day in Athens,Greece and Ephesus, Turkey, though, was an exciting change, a bit off the beaten path, a touch exotic. In Dubrovnik we went with an oyster fisherman, a retired army officer, in his boat to pluck fresh oysters off of his lines in the sea. We ate the oysters on the half shell with just a squeeze of juice from a huge lemon from his garden followed by a glass of white wine made by his father-in-law while we bobbed around in the sparkling water. I'm not an oyster eater but these were delicious ! Also enjoyed walking through the Game of Thrones filming locations in old town Dubrovnik, too. Turkey had its own beauty with its fruit trees and olive trees growing up the sides of the mountain. Taste the turkish bakalava - different from the Greek version- turkish delight and fig cakes. And how can you top a morning visit to the Parthanon with that piercing, blue sky as a backdrop to the gleaming white marble ?  A wonderful cruise, with just enough sea days to rest up for our next adventure.   

Embarkation and disembarkation was poorly planned...if at all. Service people were rude. Meals were horrible. Imagine ordering coffee that turns grey when creamer is added....when the staff was questioned their reply was \"this is all we have\" pointed to a stainless carafe that obviously contained coffee brewed many hours ago.

Enjoyed our stateroom, it was located on the aft of the ship. We were able to store our belongings without issue. The bathroom/shower were perfect size. The overall ship was maintained they were even replacing carpet in a few places during out cruise.

Unforgettable Easter season Mediterranean cruise with some unique ports.

Great cruise...great locations!

The ship was very clean and attractive. It DID have a definite Hawaiian theme which was a bit odd on the Mediterranean, but it wasn't a problem.

Very pleasant but for the poor air quality. Smoking is allowed on board which results in toxic air quality particularly on sea days.

Non-english speaking crew is well-meaning, but inept. Robo-tips are an insult (be sure to have yours pulled on the last day). Many ports require taxi or bus to reach civlilization. NCL does not provide transit for non-excursion folks. Shore excursions are, for the most part, over-priced and uninspired. Food is unpalatable - even in the premium restaurants. Try another cruise line if the trip really matters to you.

Clean and very friendly-after years of cruising N.C.L. has done a great job on making us feel they are truly trying to keep up with all the nasty people.The workers swept,sprayed,washed 24-7.Always smiling, even when I had more questions, from money exchange to the food.The free style is the way to go for dining. Excellent system!

Our room was perfect and the staff were excellent.Free style cruising is a great concept but the quality of food in the individual restaurants could have been better.

This was the most amazing trip we have ever had nothing was to much trouble all the ships staff were amazing the entertainment was seconds to none the food was fantastic excellent value for money.

can honestly say first class and a massive thank you