The first cruise ever we didn't fully enjoy. Extremely overcrowded. A lot of children running unsupervised in halls and all public spaces. Not enough staff to clean spills and sticky tables in the buffet. Food quality went down

Norwegian Jade Cruise Review to Caribbean - Western

zofiab

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 11

Overall rating:

3.2 out of 5

Verified Review

7 Night Caribbean: Harvest Caye Cozumel & Roatan (Tampa Roundtrip)

Sail date: March 31, 2024

Ship: Norwegian Jade

Cabin type: Balcony

Cabin number: 10538

Traveled as: Couple

Reviewed: 4 months ago

Review summary

Nothing WOW about this ship. We liked Dawn and Bliss much better. If not for extreme overcrowd I would rate this cruise higher. It was like a tin packed with sardines with a lot of children, which were not on their best behavior. Not to much to do for kids on this ship, so they were running in all public species.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Food quality went down. Filet mignon at Cagney's tough and tasteless. Watered down drinks

Onboard Activities

3 out of 5

Pool deck was extremely crowded. We were not able to find a seat on sea days, they were all reserved by 9 am with people no show for the next few hours, even though this was officially prohibited. No rules enforcement.

Entertainment

4 out of 5

Service and Staff

3 out of 5

Beverage service in Le Bistro very poor. We didn't get wine refill until we almost finished main course and we asked quite a few times for it. Not enough staff in buffet to clean constant spills and sticky tables. Chaos, crowds and long lines everywhere.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Cabin smaller than on other ships.