Great Ports, mediocre ship and staff

Norwegian Jade Cruise Review to Other (Asia/Africa/Middle East)

fribaudo

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 84

Overall rating:

3.2 out of 5

Verified Review

12 Night Southeast Asia (Singapore To Hong Kong)

Sail date: January 13, 2020

Ship: Norwegian Jade

Cabin type: Suite

Cabin number: 11112

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Trip of a lifetime in a poor excuse for a cruise ship, and a poor excuse for a mini suite. Excursion staff are a joke

Embarkation

3 out of 5

Ridiculous

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Only used the gym

Entertainment

4 out of 5

All good except the ballroom dancers. Amateurish at best

Service and Staff

3 out of 5

Waiters, bartenders and room service were good, deck 7 team, poor

Ship Quality

2 out of 5

Tired and old. No glam

Cabin / Stateroom

3 out of 5

No way to enjoy a meal in the mini suite. No table. Obviously you are discouraging room service by making it almost impossible to enjoy

Ship tip

Choose a different ship

Thumbs up

Ports of call

Singapore

4 out of 5

Laem Chabang (Bangkok), Thailand

3 out of 5

Too long of a day, too may Buddha’s

Thumbs Up 0

Sihanoukville, Cambodia

3 out of 5

Loved visiting the school

Thumbs Up 0

Ho Chi Minh City (Saigon), Vietnam

3 out of 5

Nothing worth doing

Thumbs Up 0

Nha Trang, Vietnam

3 out of 5

Da Nang, Vietnam

3 out of 5

Hong Gai (Hanoi), Vietnam

3 out of 5

Hong Kong

3 out of 5

Corona virus, destroyed the visit

Thumbs Up 0

Disembarkation

4 out of 5

Easy

8 Comments

GerryBCruisin 3 years ago

Thanks for taking the time for sharing your review of the Norwegian Jade.

Thumbs Up 0

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TravelingSmis 4 years ago

Thanks for your review 🎉🛳

Thumbs Up 0

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DesertBear360 4 years ago

The Jade was great both time we sailed it. Seems like the issues were with you. Guess the easiest thing for you to do is not cruise. Plus how can this be a verified review when the profile says 0 past cruises. 🤔🤣

Thumbs Up 9

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dsorel 4 years ago

Been on the Jade and everything was near to perfection. Loved it!

Thumbs Up 3

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MimosaMatt 4 years ago

I was on Jade last year, and while not brand new, everything on the ship was updated and very clean. Staff was incredible, never had a bad interaction. Room size were as advertised. I would go back on the Jade for another cruise in an instant. Sounds like you could have a bad time anywhere.

Thumbs Up 4

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DerekMire 4 years ago

Then stay home

Thumbs Up 2

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cruisereckoning 4 years ago

Sorry for your disappointments.

Thumbs Up 0

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CruzeFan 4 years ago

Sorry you didn’t enjoy it. Another review from the same sailing rated the ship and service excellent. I guess it depends on expectations and attitude as how you experience it.

Thumbs Up 7

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Other reviews of this sailing

First trip to Southeast Asia

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