First, and last NCL cruise!

Norwegian Jade Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 3

Overall rating:

2 out of 5
Norwegian Jade

7 Night Western Caribbean (Houston Roundtrip)

Sail date: January 16, 2016

Ship: Norwegian Jade

Cabin type: Inside

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Lets start off with the good! The shows were above average! The room was clean! , Mr Happy Happy, Washy Washy! That is really about it.


The Bad - The service was very lack luster, Could never find a server, had to get my own drinks. The crew look over worked and far under staffed! I almost felt bad for them. I have cruised on other cruise lines and never had the issues I had on this one. Drinks were $2-$5 higher then other cruise lines,  Food was below par! Ship was outdated and not very easy to get around in.


I have tried to get my "service charges" reduced to no avail as well. Customer Service is horrible, wait, I have yet to hear back from them, so who knows if they really one!


NCL lost me as a future cruiser!



Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5


5 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Ship tip


Ports of call

Houston, Texas

5 out of 5

Cozumel, Mexico

5 out of 5

Belize City, Belize

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5
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