Norwegian Jade Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

First, and last NCL cruise!

Sail Date: January 16, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

Lets start off with the good! The shows were above average! The room was clean! , Mr Happy Happy, Washy Washy! That is really about it.


The Bad - The service was very lack luster, Could never find a server, had to get my own drinks. The crew look over worked and far under staffed! I almost felt bad for them. I have cruised on other cruise lines and never had the issues I had on this one. Drinks were $2-$5 higher then other cruise lines,  Food was below par! Ship was outdated and not very easy to get around in.


I have tried to get my "service charges" reduced to no avail as well. Customer Service is horrible, wait, I have yet to hear back from them, so who knows if they really one!


NCL lost me as a future cruiser!



Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining



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