Nice ship, good food, friendly staff but poor communication skills

Norwegian Jade Cruise Review to Caribbean - Western

Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 2

Overall Rating:

3 out of 5
Verified Review
7 Night Western Caribbean (Houston Roundtrip)
Sail Date: January 30, 2016
Ship: Norwegian Jade
Cabin Type: Inside
Cabin Number: 10007
Traveled As: Singles/Friends
Reviewed: 2 years ago

Had a good time.  Food was great.  Boarding and unboarding was very quick and efficient.  Belize tender took a long time (5 miles from shore).  unless you do a tour, the stops are just typical tourist traps but still fun.  Our biggest complaint was this- the cruise staff in charge of activities were all from a non English speaking countries and most do not know how to read, write or speak either American or British English.  Their attempts to run various games such as trivia or family feud were a disaster.  They were unprepared and not familiar with American customs, resulting in a lot of misunderstanding.  Communication is their job but they do it very poorly.  There also were not very many free activities on the at sea days.  Bingo was a bit expensive (39-89).

Food and Dining

5 out of 5

Onboard Activities

1 out of 5


3 out of 5
Didn't care for Cripton. One box trick is enough and all the hype was rediculous.

Service and Staff

3 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

For quiet go to Spinnaker when there is nothing else going on there.

5 out of 5
3 out of 5
3 out of 5
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