Terrible: Will never travel again.

Norwegian Jade Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

1.0 out of 5
7 Night Western Caribbean (Houston Roundtrip)
Sail Date: January 30, 2016
Ship: Norwegian Jade
Cabin Type: Balcony
Traveled As: Family (young children)
Reviewed: 1 year ago

Rude staff, and customer service. On multiple occasions disappointed with service.

As vegetarians, only option was to eat at buffet. Some of the restaurants would oblige and bring down food from the buffet! (in other words will not oblige). The Asian fusion restaurant does not have a single menu item that is vegetarian (will not oblige).  We had indicated our request, prior to boarding, on first day of boarding, repeated complaints but to no avail. Got sick of eating at same place similar food for 7 days.

 

Getting basic information on ports was difficult unless you take one of their tours.

 

Hefty corkage fee if you take your own wine (some cruise lines let them free) 

 

The movie theater was 55 inch TV screen on a bar!  Very few movies were played. 

The slide over the pool was not made for our daughter - a big disappointment. She had to push herself down.  As a consequence, I didn't see any one use the slide in my whole trip. In Disney, there was a line of kids waiting to take the slide... 

Food and Dining

1 out of 5
Not Vegetarian friendly. Given Buffet food!

Entertainment

3 out of 5
average. Not much to do most of the day. Night shows are good. So days are boring.

Children's Programs

5 out of 5
Not bad. My daughter was happy.

Service and Staff

1 out of 5
Lower level employees are OK, higher level are rude. Overall not as friendly as prior trip on Disney.

Cabin / Stateroom

3 out of 5
General maintenance was OK. Room smaller than Disney.

Ship Tip

Don't go if you have a vegetarian and/or active member . It is pretty hard to sit in the garden buffet the whole day doing nothing. There is nothing to do most of the day.

3 out of 5
3 out of 5
1 out of 5
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