Anniversary cruise

Norwegian Jade Cruise Review to Caribbean - Western

thyme4us

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 12

Overall rating:

3 out of 5

7 Night Western Caribbean (Houston Roundtrip)

Sail date: January 30, 2016

Ship: Norwegian Jade

Cabin type: Balcony

Cabin number: 11160

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Food in complimentary dining rooms was very bland. "poached pear' dessert was just glorified fruit cocktail. Also wait staff the nights we were there were rather loud talking to each other. Fine dining, it was not! Buffet Topside is the best comp one, but hot food is often cold. Get the dining package!!

Getting tickets for the tender to go ashore is an ordeal. If you did not book excursion with NCL you wait in line for a LONG time for tender ticket. Then long line to board . NCL excursion folks do not fare any better. Tickets could be dispersed the night before. NCL staff did not seem to know how to handle the procedure either. We were sent from one location to another. Outside 7th to 14th to 4th to 6th. When asked staff were told by some "I don't know"

Time in ports seemed to be cut short, especially in Roatan, NCL Dawn was there when we arrived and still there when we left. Made for a rushed time there

Ship experiences

Food and Dining

3 out of 5

Cagney & La Cucina great!! Le Bistro service poor. Lobster there like a rubber band

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Alma, hostess in Cagney very helpful our first night confirming all our reservations. Went above and beyond her duties

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Upon entering bathroom for the first time , noticed hair on floor around the perimeter of the room. Not wanting to get off on wrong foot with housekeeping, I got out my Lysol and "mopped" it up. I realize there is very little time between guests leaving and new ones coming. During our cruise, housekeeping was fantastic.