Not very impressed

Norwegian Jade Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
7 Night Western Caribbean (Houston Roundtrip)
Sail Date: December 05, 2015
Ship: Norwegian Jade
Cabin Type: Balcony
Cabin Number: 9638
Traveled As: Singles/Friends
Reviewed: 1 year ago

This was my first time on this line.  The price of the package was good and the staff was pleasant when approached.  The stateroom accommodations were good.  I found the organizing of the activities and eating areas were lacking in service.  The fact that we could not make reservations for the Specialty dining meant that we stand in line over an hour to get in  and be able to attend another activity. Once we got in the staff was unwelcoming and had a very

ridged, business like attitude.  One we got the food no one came to see if we were ok or needed anything. During the cruise, three persons fell, the main dining room floor was slippery, we had to place the yellow WET sign, bring it to the staffs attention.  The T-Shirt sale was very disorganized, the area was very small and was very difficult for guests to look at the merchandise.  There was not enough activities on the "at sea" days.  The list is quite long and I will stop now.  I will mention that there were a handful of staff that were very friendly , helpful and welcoming.

Would I use this line again, not likely.  Safety is a big issue and welcoming attitude.

Food and Dining

3 out of 5

Onboard Activities

1 out of 5
Not enough activities on "at sea" days

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Mr. Dennis Quismorio was very good at keeping the cabin in order. The lay out of the cabin was good and roomy, as was the bathroom.

Ship Tip

Boarding and leaving process was very smooth

5 out of 5
5 out of 5
5 out of 5
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