Norwegian Jade Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Vote

2 out of 5

Bad Service

Sail Date: November 14, 2015

Reviewed: 1 year ago

Traveled As: Family (older children)

Room Type: Inside

Already did this once... Bar tenders did not even know what drink of the day was or what to charge. Charged wrong amount then lied about why he charged more "its the the system and it will be corrected at end of cruise" it was BS, an officer came to room and confirmed he was BS ing. Got a bottle of wine and some cheese, nice gesture but not enough. Almost everyone except Steward and two bar tenders had bad attitudes like they were pissed they had to be there. Very under staffed and under trained. Wont do NCL again will stick with Carnival or others from now on. We cruise at least twice a year. We had 13 people in our group no one was happy. Talked to others and same thing wont come back. We told newbies not to judge by this cruise.

Cabin / Stateroom
Steward was great
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Not enough time cut short in Honduras paid over a $1000.00 for 2 hours on beach and don't like to be forced to shop when get off want to get cab and go
Onboard Activities
Children's Programs
Service and Staff
Read above steward was great most others not so good
Food and Dining
It was ok but not as good as Carnival.
Houston, Texas
Cozumel, Mexico
Not enough time we were late because of weather??? It was BS it was beautiful day there they just feed you any BS they want
Belize City, Belize
No time
Coxen Hole, Roatan, Bay Islands, Honduras
Not enough time on shore will probably go there by plane and stay a while really liked it


Don't waist your money there are better ships!

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