Bad Service
Norwegian Jade Cruise Review to Caribbean - Western
7 Night Western Caribbean (Houston Roundtrip)
Sail date: November 14, 2015
Ship: Norwegian Jade
Cabin type: Inside
Cabin number: 11645
Traveled as: Family (older children)
Reviewed: 8 years ago
Review summary
Already did this once... Bar tenders did not even know what drink of the day was or what to charge. Charged wrong amount then lied about why he charged more "its the the system and it will be corrected at end of cruise" it was BS, an officer came to room and confirmed he was BS ing. Got a bottle of wine and some cheese, nice gesture but not enough. Almost everyone except Steward and two bar tenders had bad attitudes like they were pissed they had to be there. Very under staffed and under trained. Wont do NCL again will stick with Carnival or others from now on. We cruise at least twice a year. We had 13 people in our group no one was happy. Talked to others and same thing wont come back. We told newbies not to judge by this cruise.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don't waist your money there are better ships!
Ports of call
Coxen Hole, Roatan, Bay Islands, Honduras