Bad Service

Norwegian Jade Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Houston Roundtrip)
Sail Date: November 14, 2015
Ship: Norwegian Jade
Cabin Type: Inside
Cabin Number: 11645
Traveled As: Family (older children)
Reviewed: 2 years ago

Already did this once... Bar tenders did not even know what drink of the day was or what to charge. Charged wrong amount then lied about why he charged more "its the the system and it will be corrected at end of cruise" it was BS, an officer came to room and confirmed he was BS ing. Got a bottle of wine and some cheese, nice gesture but not enough. Almost everyone except Steward and two bar tenders had bad attitudes like they were pissed they had to be there. Very under staffed and under trained. Wont do NCL again will stick with Carnival or others from now on. We cruise at least twice a year. We had 13 people in our group no one was happy. Talked to others and same thing wont come back. We told newbies not to judge by this cruise.

Food and Dining

3 out of 5
It was ok but not as good as Carnival.

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5
Read above steward was great most others not so good

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Steward was great

Ship Tip

Don't waist your money there are better ships!

5 out of 5
5 out of 5
Not enough time we were late because of weather??? It was BS it was beautiful day there they just feed you any BS they want
1 out of 5
No time
5 out of 5
Not enough time on shore will probably go there by plane and stay a while really liked it
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