A Nightmare!

Norwegian Jade Cruise Review to Transatlantic

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 43

Overall rating:

1 out of 5
Verified Review
Norwegian Jade

16 Night Transatlantic Westbound (Barcelona To Houston)

Sail date: October 29, 2015

Ship: Norwegian Jade

Cabin type: Oceanview

Cabin number: 8610

Traveled as: Singles/Friends

Reviewed: 8 years ago

Review summary

Got food poisoning 10/28 in Barcelona. Symptoms happened 4:15pm in stateroom, went to Medical, given shot, voluntarily stayed in room, bland diet delivered, just treated for symptoms, not food poisoning. Nov 1 suitcases were packed by crew and I was taken to a Clinic in Funchal Madeira,  xrays, treated with respect, diagnosed,  given antibiotic and clearance to travel. Ship doctor disagreed with clinic doctor, and coerced me into leaving ship as a71 year old female traveling alone in Funchal.   Fortunately had trip insurance.  However, missed my planned vacation and put into financial strain to pay for hotel stay, medical visit,etc.  Always felt safe with NCL traveling alone, not anymore.  The nurse and one dr. were great, but Head Medical Dr. was incorrigible.   

Ship experiences

Food and Dining

1 out of 5
On bland diet.

Onboard Activities

1 out of 5
confined to room, don't know

Entertainment

1 out of 5
confined to room, never saw anything

Service and Staff

3 out of 5

Ship Quality

3 out of 5
confined to room, don't know

Cabin / Stateroom

5 out of 5

Ship tip

I looked forward to where my stateroom was located as the 24 hour restaurant was down the hall. Didn't get to use it or my Ultimate Beverage package!

Ports of call

Barcelona, Spain

3 out of 5
Don't eat at Salamanca Restaurant. You'll get food poisoning from their fish!

Funchal, Madeira

5 out of 5
lovely climate, people, and take the bus for 1.95 euro each way to Monte and see a lovely church and beautiful botanical gardens, rough walking though.

Charlotte Amalie, St. Thomas

1 out of 5
didn't get there to snorkel

Miami, Florida

1 out of 5
didn't get there to visit friends met on March 2015 cruise.

Houston, Texas

1 out of 5
didn't get there.
Was this review helpful? 43

2 Comments

Jillmarshall    8 years ago

I had noro various on Jade I was very ill but nothing like you had I was confined to cabin for 2 days but did not feel like doing anything for further 2 I couldn't face food it was only a 7day cruise and I was glad to get home .We did find out other people had it tell tale sights bathroom doors wedged open luggage wrapped up in cling film so porters do not have to handle it more cleaners everywher

mzmika    8 years ago

oh my goodness what an horrible experience. I'm so sorry they left you alone. how inhumane. I'm so glad you made it home safely. I travel Feb 6th with the insurance. makes me worried now.

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