blood all over our sheets

Norwegian Jade Cruise Review to Europe - Eastern Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 7

Overall rating:

3 out of 5
Verified Review
Norwegian Jade

14 Night Adriatic & Greece (Venice Roundtrip)

Sail date: September 12, 2015

Ship: Norwegian Jade

Cabin type: Inside

Cabin number: 8017

Traveled as: Large Group

Reviewed: 9 years ago

Review summary

Blood all over our sheets when we got into our room, it was absolutely disgusting. We did not realize till the morning that there was blood everywhere under the comforter. The cruiseline did nothing to compensate or anything , other than changing sheets

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

1 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

Very small , and disgusted by the blood on our sheets

Ship tip

Jasmine garden food was better than the dining rooms

Ports of call

Dubrovnik, Croatia

5 out of 5

Piraeus (Athens), Greece

3 out of 5

Kusadasi (Ephesus), Turkey

5 out of 5

Split, Croatia

5 out of 5
Was this review helpful? 7

4 Comments

chacha15    9 years ago

smarie7    9 years ago

Well i was not planning on writing a book , but here I go . Our room that we originally had booked , we did not receive. The ship tried putting 4 people in an interior room with 2 twin beds on the floor and one bunk bed .  The ship told us they were completely full and that once the ship left the port they would let us know if a room was open to a no show. Once 8pm came with still no notice on if we received a bigger room or if they would give us a 2nd room to Accomodate us we went to dinner. Once out of dinner around 9:45 we went to the guest services where they charged us $200 to get a additional room. By the time we got to our new room with all our bags it was around 10:30 pm and we were tired . Literally put our bags on the floor and hopped into bed, lights off. In the morning we woke up to a bloody massacre where our feet were under the comforter. I took off the 1st layer of sheets to notice blood all over the 2nd layer. It was absolutely disgusting !  The ship never apologized for the sheets to be in that way , not even the housekeeping. As for compensation our package we booked we paid extra for certain perks like excursions discounts and an upgraded room, that we did not receive and we paid for . I cruise about 6 times per year and this was the worst ship expirence .

 

CrusinTim    9 years ago

Compensate?? For WHAT??? They did what they had to do, changed the sheets and comforter!! If you had really pushed for it, they would have changed the mattress too. How could you not notice ALL THE BLOOD under the comforter when you went to bed the night before? Why do you think you should be compensated for this? Just seems to me the cabin steward wasn't paying attention to detail because if he/she was, he would have changed the sheets prior to you boarding and you would have been none the wiser..

mzmika    9 years ago

very disappointing....

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