Overall the cruise was fine. A vacation is a vacation and a cruise is a cruise. Only negatives were the problems with first day embarkation and the food quality in the garden Cafe on the Getaway
Embarkation
1 out of 5
The ship was 4 hours late. Not normally a problem but the process was so unorganized once the ship arrived with the registration and embarkation process. I paid for priority Access and everybody got to go on into same time so I didn't get what I paid for. I asked for a refund from NCR at first I refused and then the second time they offered me a $75 credit.
Ship experiences
Food and Dining
3 out of 5
Restaurants were fine but the buffet was not of the standards as I'm used to with NCL. There is no variety and it was the same things almost every night and afternoon. I was just on the Norwegian Joy a few months earlier and the food was phenomenal, the garden Cafe menu choices were changed daily and the variety was great.
Onboard Activities
5 out of 5
The show million Dollar quartet was probably the best show I've ever seen. Good job NCL. Just wish they would have had shows more than twice on a 15-day Cruise.
Entertainment
5 out of 5
Million Dollar quartet was phenomenal
Children's Programs
1 out of 5
Service and Staff
3 out of 5
Service was average. Again, service on the NCL Joy just a few months ago was so much better. But this was not terrible just not exceptional
Thanks for a great review. Glad you had a good time overall & that NCL refunded you for mishandling your priority embarkation, albeit a partial payment. NCL needs to have a consistent policy on this. The passenger shouldn’t have to ask twice for a refund if they failed to deliver on what you paid for. I totally agree w/ your experience onboard the JOY!! I was just there in April & it was amazing. Their Garden Cafe variety is great, which explains why it’s always packed. Great itinerary! Thanks for sharing & happy cruising 😎⚓️🤩❣️‼️
Great itinerary. Appreciate your feedback and comparisons to a cruise with the same cruise line. Sorry some things didn’t meet your expectations. Glad you still enjoyed your cruise.
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