Terrible mistake. Cruise was rerouted to the Bahamas with no previous notice. Travel Agent with United cruise was no help after the cruise. Just babbled on that the cruise line can change itinerary as stated in documents that we never received. ship was o

Item: Norwegian Getaway
Rating: 2.1
Author: margot07735

Norwegian Getaway Cruise Review to Bermuda

margot07735

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 20

Overall rating:

2.1 out of 5

Verified Review

5 Night Bermuda (New York Roundtrip)

Sail date: February 01, 2023

Ship: Norwegian Getaway

Cabin type: Inside

Cabin number: 12415

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Cruise was fair, but the rerouting was inconvenient and since no significant time was spent in Nassau (only there fro 9PM to 2:45AM!!!) what was the point in wasting all that food and fuel? Our travel agent with United airlines cruise(Ms June Cook) was no help at all in resolving this mess. she only babbled on about the cruise line could change itineraries as stated in documents that we never received. All in all I could not recommend NCL for cruising as based on our recent experience. Ship's wifi could only accommodate Apple phones.One of our friends who was minding our cat has an android and we could not reach her. WHY IS THIS??????

Embarkation

1 out of 5

Ship experiences

Food and Dining

2 out of 5

We were not allowed to purchase a glass of wine with our shipboard credit. Food was only fair.

Onboard Activities

2 out of 5

None of the above, tried programs in the atrium, accoustics were terrible

Entertainment

2 out of 5

If acoustics were better. Terrible sound system

Children's Programs

No children.

Service and Staff

3 out of 5

Ship personnel was trying hard.

Ship Quality

3 out of 5

An old ship needs refurbishing.

Cabin / Stateroom

1 out of 5

If we had known that we are not going to Bermuda would have picked a different cabin.

Ship tip

Don’t go on the Getaway, it’s old and equipment is not working, food is mediocre even the specialty restaurant s might as well eat the buffet food, might get something good accidentally.

Thumbs up

Ports of call

Royal Naval Dockyard, West End, Bermuda Did not visit port

How can I rate it never went there.

Thumbs Up 0

Disembarkation

4 out of 5

Decided to disembark ourselves and that probably was the best part of the whole trip.

7 Comments

Gwbigdog 1 year ago

Oops sorry 😞 thanks

Thumbs Up 0

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Frogboo95 1 year ago

Sounds Great. Beautiful Ship. Great Food, especially the Buffet and Specialty Restaurants. Shows were amazing!

Thumbs Up 0

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AuntPinkie 1 year ago

Appreciate your feedback. Sorry you were disappointed.

Thumbs Up 0

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Schlinger 1 year ago

Thanks for the honest review. Some other people who went on this same cruise expressed their dissatisfaction a little harsher. Your review was more factual, so thanks for that. NCL gets worse and worse, apparently.

Thumbs Up 1

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woody20 1 year ago

Every cruise company states that they may change itinerary for any reason and if you are dealing with a travel agent that never sent you travel documents, you need to find another travel agent.

Thumbs Up 2

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CruzeFan 1 year ago

Cruise itineraries are changed many times for various reasons, including weather, mechanical issues with the ship, political, unrest, etc. The cruise contract that everyone agrees to when booking indicates the itinerary is not guaranteed, and no compensation is required, although it is sometimes offered. If a particular port is of extreme importance, you should probably book a trip there rather than depending on the cruise ship to get you there.

Thumbs Up 3

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javawoody 1 year ago

Cruising may not be for you

Thumbs Up 3

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Other reviews of this sailing

A little disappointing

Great Cruise

Bait & Switch - No Help from BJ's