I was disappointed with the trip because my room was switched from a suite with a balcony/ access to spa. The room they gave me had no balcony and no access to the spa. I asked if I would be credited the difference and they told me no.

Item: Norwegian Getaway
Rating: 3
Author: barberalinda

Norwegian Getaway Cruise Review to Caribbean - Southern

barberalinda

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 22

Overall rating:

3 out of 5

Verified Review

10 Night Caribbean: Curacao & Aruba (Port Canaveral Roundtrip)

Sail date: November 28, 2022

Ship: Norwegian Getaway

Cabin type: Suite

Cabin number: 14752

Traveled as: Couple

Reviewed: 1 year ago

Review summary

I believe I am owed a credit for the change of my room.

Embarkation

2 out of 5

A little confusion

Ship experiences

Food and Dining

4 out of 5

Good

Onboard Activities

1 out of 5

None

Entertainment

5 out of 5

Very good

Children's Programs

No children with us

Service and Staff

5 out of 5

They were great

Ship Quality

3 out of 5

Very tight for handicap.

Cabin / Stateroom

1 out of 5

Changed to 13700 not a mini suite or access to spa

Ship tip

Think twice and research

Thumbs up

Ports of call

Nassau, Bahamas

2 out of 5

Thumbs Up 0

Ocho Rios, Jamaica

1 out of 5

Ok, no

Thumbs Up 0

Oranjestad, Aruba

4 out of 5

Ok, no excursion

Thumbs Up 0

Willemstad, Curacao

4 out of 5

Beautiful

Thumbs Up 0

Disembarkation

1 out of 5

A little confusing.

6 Comments

jpmato16 1 year ago

How does that work? You’re leaving something out, obviously. They will only ever switch you to a higher room category, if there’s something wrong with your booked cabin. Have never heard of this happening.

Thumbs Up 1

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Gwbigdog 1 year ago

Oops sorry 😞 thanks

Thumbs Up 0

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wood6352 1 year ago

No cruises listed, no photos and only one review that's negative. What can sound more phony!

Thumbs Up 1

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RetiredRay 1 year ago

Wonder if the booking agent/agency responded to them? We probably will never know since this is a crosspost with details inserted by the company.

Thumbs Up 1

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mckey70hotmailcom 1 year ago

13700 is an aft facing balcony, this review is a lie or could you just not find the balcony in your room?

Thumbs Up 0

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WhippetMum 1 year ago

Why did they refuse a discount?

Thumbs Up 0

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