Unsanitary and Lax attitude toward security

Norwegian Getaway Cruise Review to Caribbean - Eastern

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 20

Overall rating:

2 out of 5
Verified Review
Norwegian Getaway

7 Night Caribbean: Great Stirrup Cay & St. Thomas (Port Canaveral Roundtrip)

Sail date: July 16, 2022

Ship: Norwegian Getaway

Cabin number: 14728

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Don't choose NCL. It is unsanitary, kids are running amuck, buffet was not clean and they don't enforce rules.

Embarkation

2 out of 5

Ship experiences

Food and Dining

1 out of 5
Premium plus beverage package purchased for all in my state room. The beverages were not available ship-wide and was told multiple times to return to Haven. I went to buffet once and observed kids running around, touching items but not taking and returning items from their seating area back to the buffet for other guests to take. Needless to say, i never went back to buffet.

Onboard Activities

1 out of 5
The main pool area is tiny and on At Sea days- it was crowded and you couldn't really swim or relax. The kids pool area is directly next to the main pool area and is quite noisy. The ships design needs improvement

Entertainment

1 out of 5
B and C rated "stars"..we walked out of two shows

Service and Staff

1 out of 5
Bars should know to call up to Haven to have specific drinks brought down to the bar.,.,,I had to constantly go to Haven to get my premium plus drink...why did I pay this extra charge? towards the end of the cruise, I gave up and ordered regular beverages because I didn't want to be bothered spending 20 mins to get from one side of the ship to the other. I went to guest services to advise that kids in pampers were in the hot tub and he said to e with a straight face, "People are on holiday and they will do what they want. We can't stop them." i mean give me a break...pampers in public hot tub..kids eating hot dogs in hot tubs...sign clearly says kids not allowed and they can't police that?

Ship Quality

1 out of 5
Common areas had kids unsupervised running around and leaving their food on the stairs. Facebook group on NCL showed majority of passengers developed Covid while cruising but told they had strep throat even though the home tests they had confirmed covid. The virus was running vampant on the cruise and they tried to keep it hush hush

Cabin / Stateroom

5 out of 5
Haven suite had a nice cabin

Ship tip

Don't do it....Try Royal Caribbean or another cruise line

Ports of call

Port Canaveral, Florida

3 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

4 out of 5

Charlotte Amalie, St. Thomas

1 out of 5
they cancelled st. thomas and notified us as w were boarding the ship. they added an extra day at sea and the main pool was already over crowded

San Juan, Puerto Rico

2 out of 5

Amber Cove (Puerto Plata), Dominican Republic

1 out of 5

Disembarkation

1 out of 5
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