Unsanitary and Lax attitude toward security

Norwegian Getaway Cruise Review to Caribbean - Eastern

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 26

Overall rating:

2 out of 5
Verified Review
Norwegian Getaway

7 Night Caribbean: Great Stirrup Cay & St. Thomas (Port Canaveral Roundtrip)

Sail date: July 16, 2022

Ship: Norwegian Getaway

Cabin number: 14728

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Don't choose NCL. It is unsanitary, kids are running amuck, buffet was not clean and they don't enforce rules.

Embarkation

2 out of 5

Ship experiences

Food and Dining

1 out of 5
Premium plus beverage package purchased for all in my state room. The beverages were not available ship-wide and was told multiple times to return to Haven. I went to buffet once and observed kids running around, touching items but not taking and returning items from their seating area back to the buffet for other guests to take. Needless to say, i never went back to buffet.

Onboard Activities

1 out of 5
The main pool area is tiny and on At Sea days- it was crowded and you couldn't really swim or relax. The kids pool area is directly next to the main pool area and is quite noisy. The ships design needs improvement

Entertainment

1 out of 5
B and C rated "stars"..we walked out of two shows

Service and Staff

1 out of 5
Bars should know to call up to Haven to have specific drinks brought down to the bar.,.,,I had to constantly go to Haven to get my premium plus drink...why did I pay this extra charge? towards the end of the cruise, I gave up and ordered regular beverages because I didn't want to be bothered spending 20 mins to get from one side of the ship to the other. I went to guest services to advise that kids in pampers were in the hot tub and he said to e with a straight face, "People are on holiday and they will do what they want. We can't stop them." i mean give me a break...pampers in public hot tub..kids eating hot dogs in hot tubs...sign clearly says kids not allowed and they can't police that?

Ship Quality

1 out of 5
Common areas had kids unsupervised running around and leaving their food on the stairs. Facebook group on NCL showed majority of passengers developed Covid while cruising but told they had strep throat even though the home tests they had confirmed covid. The virus was running vampant on the cruise and they tried to keep it hush hush

Cabin / Stateroom

5 out of 5
Haven suite had a nice cabin

Ship tip

Don't do it....Try Royal Caribbean or another cruise line

Ports of call

Port Canaveral, Florida

3 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

4 out of 5

Charlotte Amalie, St. Thomas

1 out of 5
they cancelled st. thomas and notified us as w were boarding the ship. they added an extra day at sea and the main pool was already over crowded

San Juan, Puerto Rico

2 out of 5

Amber Cove (Puerto Plata), Dominican Republic

1 out of 5

Disembarkation

1 out of 5
Was this review helpful? 26

15 Comments

Tropicgal    2 years ago

Too dad for your experience Thanks for reviewing.

woody20    2 years ago

I love these people worrying about covid on their cruise when they went through airport ( tons of people), went on plane ( hundreds of people). Then go on cruise ship where they know there will be tons of people all tested and vaccinated. Then go to ports with many people and are worried about catching covid only on cruise ship and no where else. If it bothers you that much , don’t cruise, STAY HOME!

bubbles60    2 years ago

We went to Europe on the Getaway and had a great cruise. We went on rcl on a short Bahamas cruise and we had the same kids issue and buffet issue you had. I am beginning to think it is the destination that is making a big difference, not just the cruise line.

tsurran    2 years ago

.....also, saw a man lick the gravey spoon and put it back. Another customer yelled. The staff tool the spoon. The other customer HAD to get loud to get the staff to correct the whole gravey pot. The spoon licker seemed offended that he was called out.

tsurran    2 years ago

.....and last night a teen brought in a Giant bug. The two teen girls went running and screaming the two teen boys laughing and being obnoxious, flirting. The one boy let the bug go. It hit me in the back of the head, bounced off and upon the bean pot. The officer asked the boy where the bug came from, he said up top. We had left port some 4 hours prior. The bug was huge and no parents in site for the disrespect the teens showed the officer. No lifeskill being taught as no parents were around. Teens all but making out in buffet

GSpringer    2 years ago

Thanks for sharing

DFresh83    2 years ago

Well if you had the Haven why were you at main pool? Kids? I vacation right after school starts. Makes a difference. NCL blows it out of the water each and every time I'm aboard. Unfortunately, you had a bad taste once you arrived. Everything isn't and won't be absolutely perfect. Maybe go on a below deck super yacht is for you.

Gwbigdog    2 years ago

Oops sorry thanks for responding

yk07us    2 years ago

I would blame the parents, not NCL, for the kids running wild and babies in hot tubs. Unfortunately, this is a part of cruising in summer or during holidays.

JayEs    2 years ago

Was the haven pool and hot tub overrun with kids in diapers?

AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations!

WhippetMum    2 years ago

I would hate to be on a cruise where the staff allowed kids to run riot. Thanks for your feedback.

nclcruzr    2 years ago

Too bad the Haven doesn't meet your expectations, wow, alot of folks would love to afford the Haven! Summer cruising is always tough with kids running everywhere, NCL isn't a baby sitting service!

kef2016    2 years ago

Thanks for sharing your cruise experience. Sorry it didn’t meet your expectations.

petrilcrew    2 years ago

To be honest, you payed for Haven,... What the heck are you doing at the main pool, ild love Tobe in the Haven ? I understand about the alcohol, yeah they should have it available all over the ship, or they can go get it. I loved sitting on the couches on deck 8.

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