Not exactly what we expected

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 28

Overall rating:

3.1 out of 5
Verified Review
Norwegian Getaway

5 Night Western Caribbean (New Orleans Roundtrip)

Sail date: January 12, 2020

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 9786

Traveled as: Couple

Reviewed: 2 years ago

Review summary

We won’t be taking that cruise to Cozumel and Costa maya. We will drive to south Florida to try another ship. We will also stay in The Haven next time instead of having a ride steward and terrible bed!


3 out of 5
It was fairly quickly

Ship experiences

Food and Dining

3 out of 5
Main dining rooms were “ok” nothing to write home about. The speciality restaurants we much better but if you don’t schedule months ahead, very little reservations were left. Noodles were booked so did not get a chance to try even though it was complimentary.

Onboard Activities

2 out of 5
Pool is as so crowded “as usual” could not get near it. We purchased the vibe beach club for $189 a piece only to find there was NO pool and only plus to it was the chairs had cushions and it was quiet. Your chances of getting waited on was better as well. Not worth the $ though.


Never went to any shows

Children's Programs

No kids were with us. We were looking for a more adult cruise

Service and Staff

3 out of 5
Our Stewart Leonard was only seen when he dropped 1 bag off. Charged us for a mini bar item we never touched! Then while waiting to disembark he knocked on our door asking when we plan to leave. We told him when they called our tag color. He told us they had...which they had not, but we left because we felt as if he had no patience telling us he needed to get our room clean. Other ships leave the cute little towel animals...we we lucky to just have a towel a piece (2) to use after showering. Other servers were good, but slow if you were waiting for food and drink.

Ship Quality

4 out of 5
Layout was easy to maneuver no complaints.

Cabin / Stateroom

4 out of 5
The beds were HORRIBLE! Felt like we were sleeping on a slab of concrete with a thin mattress (jail cell style) My back bothered me the entire time. Not only me but our friends had same issue. Our friend wasn’t even able to get out one day because her back was hurting too bad.

Ship tip

Don’t purchase vibe pkg. book specialty restaurants way ahead of time! Don’t expect 1st class service.

Ports of call

New Orleans, Louisiana

3 out of 5
Traffic was terrible! Waiting outside like cattle until your bus arrived.

Cozumel, Mexico

3 out of 5
Been there done that...nothing but t-shirts and cheap trinkets. We actually rented a Jeep ($165.00) to drive around island. Don’t stop at Carlos and Charlie’s. I think they sold it and now you have a constant barrage of people stopping at your table to sell you something. Ida who offers taste testing of tequila bothers you constantly until I did it. Then tried to sell me a watered down bottle of tequila with cinnamon in it for $185.00. So just pass by that place!

Costa Maya (Mahahual), Mexico

3 out of 5
Probably would be better if we had a full day and not be back on the boat at 1:30. Just gives you enough time to stop at all the tourist junk stores for t-shirts and jewelry, etc.


2 out of 5
Leonard our steward rushed us out of our room only to stand in a long line to get off
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