Hair raising, eye opening experience!
Norwegian Getaway Cruise Review to Caribbean - Western
Review summaryA man with some dementia was walking on the awning for the restaurants below our stateroom (see the photos to explain). He was scared and did not know how he got there. It was at sea, rocky and DARK (10:00 PM). We called the ships 911 and the agent argued with me on the phone and did not know the layout of the ship. The agent then hung up on me. The man disappeared and we thought he went overboard for sure. Called 911 again and no one showed up at our cabin. I went to the hall and started screaming help and knocking on doors. Neighbors called 911 also. The man then came walking back and my husband settled him down and got him to come to our railing, then he grabbed his arm. The man was larger than my husband and strong. I was very nervous that my husband could be pulled overboard. Then security came around the back of the ship on the awning slowly and up against the wall. They then finished helping my husband and I getting the man over the rail and then needed help themselves to get over. They went through our room and to medical. The securities response was horrible, and put everyone at risk! No report was taken and I hear that is normal so these situations are not recorded. Talked with the captain at the Latitudes party and they said they would call for us to give a statement, but of course did not happen. The man was saved two days before Christmas!!! So good news there!
Food and Dining
Service and Staff
Cabin / Stateroom
Do not do it. Security is untrained & unresponsive, resulting in one man almost losing his life.