Mediocre Food Quality and Service

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 7

Overall rating:

3.3 out of 5
Verified Review
Norwegian Getaway

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: November 24, 2019

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 13170

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

Ports of call, with the exception of Belize and Costa Maya, are under developed. Unless you are doing an excursion, there’s nothing to see or do.

Embarkation

1 out of 5
Staff were put out by the fact that we had a special needs passenger who required a wheelchair at the drop-off point, even though it was requested before hand.

Ship experiences

Food and Dining

5 out of 5
Most of the food was okay—not great. The two positive experiences were at the noodle bar and sushi restaurants.

Onboard Activities

3 out of 5
Bingo was over priced. Deal or No Deal was fun but over priced.

Entertainment

4 out of 5
Entertainment was very good—professional and talented performers.

Children's Programs

Did not participate

Service and Staff

3 out of 5
Cabin steward was scarce—only saw him two or three times all week. Bartenders were good but overworked and understaffed. Wait staff were courteous and attentive.

Ship Quality

4 out of 5
Beautiful ship with comfortable common areas.

Cabin / Stateroom

5 out of 5
Too small, but adequate.

Ship tip

Don’t waste your money.

Ports of call

New Orleans, Louisiana Did not visit port

Only boarded ship here.

Cozumel, Mexico

1 out of 5
Lots of touristy things to do, but nothing authentic.

Coxen Hole, Roatan, Bay Islands, Honduras

2 out of 5
Excursions were as expected.

Harvest Caye, Belize

4 out of 5
Nice clean pool and beach areas. Activities and restaurants were great.

Costa Maya (Mahahual), Mexico

2 out of 5
One excursion for an 11-year-old was cancelled due to weather conditions. Another excursion (scuba) was as expected: friendly staff.

Disembarkation

2 out of 5
Port is too chaotic. Traffic is horrible.
Was this review helpful? 7

1 Comment

cruisereckoning    4 years ago

I hope you did get some enjoyment from the cruise. As far as special needs, my husband needs some assistance and the staff on any ship we have been on have always been happy to help. They help and do it with a smile.

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