Haven NOT Worth the $, Drink Package does NOT include Water, Soda Cans & Specialty Coffee

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 7
Helpful Votes: 106

Overall rating:

2.5 out of 5
Norwegian Getaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: January 13, 2019

Ship: Norwegian Getaway

Cabin type: Suite

Cabin number: 11106

Traveled as: Couple

Reviewed: 5 years ago

Review summary

NCL is fast becoming a Carnival Party Boat Cruise Line ! Lots of younger people drinking excessively. Not a very safe environment for children, especially if they wonder off. Think Disney Land during spring break, and you'll understand the big crowd and long line atmosphere.

Embarkation

1 out of 5
Haven boarding lounge is a converted storage room & staffed by individuals w/ little interest in customer service.

Ship experiences

Food and Dining

4 out of 5
Day one was a zoo with exceptionally long waits. Service got better with time. Day 3 on met expectations. Meal quality & selection better than RCL & Celebrity. Dinner package has restrictions on what you can order and Oceans has additional up charges ! Know what your buying with NCL's Ultimate Dinning Package (UDP).

Skyy Vodka Ice Bar

1 out of 5

Not much to it and an expensive upcharge not covered by Ultimate Drink Package

Ocean Blue on the Waterfront

1 out of 5

Not fully covered by ultimate dinning package. Up charges apply. Not worth the money.

Cagney's Steakhouse

5 out of 5

best stake I have had on a cruise ship

The Haven Restaurant

4 out of 5

Nice, but the menu never changes. Some variety is needed. Boring after day 3 or 4.

Onboard Activities

2 out of 5

Pool

1 out of 5

Crowded - Too many people, not enough space

Pool

1 out of 5

Crowded - Too many people, not enough space

Whirlpool

1 out of 5

Crowded - Too many people, not enough space

The Haven Private Sundeck

3 out of 5

Definitely no crowds here. Very small pool. Nice hot tubs N=2

Sun Deck

1 out of 5

Crowded - Too many people, not enough space

Public Sundeck

1 out of 5

Crowded - Too many people, not enough space

Entertainment

1 out of 5
Great performers, poor show content and loathed the idea of having to pay an upcharge for so-so evening entertainment.

Getaway Theater

2 out of 5

poor show material - great performers

Getaway Theater

2 out of 5

poor show material - great performers

Service and Staff

1 out of 5
Haven boarding lounge and onboard concierge was especially poor and in some cases abrupt and rude.

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5
Nice cabin. Dark and old style decorations.

Ship tip

Do not pay for Haven upgrade. Forget drink package unless you are drinking 10 plus drinks a day. Bring extra $ for shows, water and specialty coffee. Specialty dinner package in Oceans has an additional $ up charge. Dinner packages restrict what you can order.

Ports of call

Miami, Florida

1 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

1 out of 5

Harvest Caye, Belize

4 out of 5

Costa Maya (Mahahual), Mexico

3 out of 5

Cozumel, Mexico

3 out of 5

Disembarkation

4 out of 5
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5 Comments

cruisereckoning    4 years ago

Have not tried Norwegian as of yet.

Shh813    5 years ago

It's also other cruiseline too, not just Carnival and Norwegian.

Serpolly    5 years ago

We had the same poor experience with The Haven on the Getaway last time. Poor service in the The Haven Restaurant and from the concierge. After 3 days we went to the MDR for dinner - better service and more choices. All in all, not worth the money

maer17    5 years ago

😱 Crowds in the haven, long lines ?? Wow!

missnotanlines    5 years ago

Why would you pay for entertainment on a cruise ship it's usually free

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