Trip started well, finished poor.

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 105

Overall rating:

3.5 out of 5
Verified Review
Norwegian Getaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: June 24, 2018

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 8168

Traveled as: Couple

Reviewed: 6 years ago

Review summary

We arrived back at 3pm versus the 8am planned arrival due to crew member who jumped overboard. Cost us money to change flight that was 2pm. Waited 3 hours to use a phone, then half hour to connect (very poor internet, phone connections) to call airline to change flight and had to pay $129 for the change. No compensation from Norwegian even though it was their employee who caused delay.

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Not the best for entertainment, fitness center is small for such a large ship

Ports of call

Miami, Florida

3 out of 5

Costa Maya (Mahahual), Mexico

3 out of 5

Harvest Caye, Belize

2 out of 5
Mainly due to bad weather

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

2 out of 5
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10 Comments

jbeaugez    6 years ago

How was the room? I am booked for that exact room in a month?

OklahomaJesse    6 years ago

FEQ so sorry for your loss.

FEQuick    6 years ago

I didn’t buy travel insurance till I booked an Alaskan cruise. Best money I ever spent. My husband died on the first night. All of my expenses were reimbursed including cruise, booked excursion, travel home for me and my husband’s body. Even on a three night cruise I buy insurance now. Hopefully you’ll never need it but in case you do it’s well worth it.

adonika    6 years ago

Wow, what a horrible person you are. You should be ashamed of yourself.

jltanner56    6 years ago

Did you not think to get travel insurance.

nick684    6 years ago

I lost 600 dollars because I had to catch an earlier flight (different carrier) because my mother was not doing well. Should I make NCL pay because I got the phone call while I was on their ship? I don't care if the guy jumped, fell or was pushed off the ship. What they did was right, both morally and legally. They can't be held responsible for everyone else's misfortunes. Get over it.

142KSJD    6 years ago

Maybe the airline could have worked with you if they knew why you were changing flights.

142KSJD    6 years ago

Norwegian had a crew member jump. Sure that wasn't planned.

randytownsend5    6 years ago

Are you so self centered that you cannot understand that someone could have lost their life? Travel is unpredictable and should be prepared to deal with unexpected events. You are a horrible person. If $129 breaks your bank maybe you should stay home next time.

cruiserssandr    6 years ago

Did your insurance cover any of your expenses

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