Good Room, Staff incredible, Table Service and food at restaurants not good.

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 59

Overall rating:

3.8 out of 5
Verified Review
Norwegian Getaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: December 17, 2017

Ship: Norwegian Getaway

Cabin type: Suite

Cabin number: 14768

Traveled as: Large Group

Reviewed: 3 years ago

Review summary

Although we got rest and saw some sites; This was not the Epic trip we had planned on. We, also, persuaded friends to go on the trip and felt bad because we had several issues. The food at the restaurants were not up to Par like the Norwegian Epic boat that we cruised on in March. I would not take this ship again. We are actually looking at booking a cruise with Royal Caribbean for March of this year. Things I loved was the entertainment, Bartenders and Housekeeping. Things that need work are Servers and the food.

Embarkation

2 out of 5
Good but confusing. Our reservations while printed on my papers was not on Norwegian's computer. Spent 2 hours fixing our vacation.

Ship experiences

Food and Dining

3 out of 5
Specialty restaurants besides the steakhouse had bad service. Waited 2 hours for food the first night

Shaker's Cocktail Bar

5 out of 5

Amazing staff at the bar. Loved how they would suggest drinks and quick service.

Onboard Activities

3 out of 5

Entertainment

5 out of 5
Loved the dueling piano bar, especially Rob what a talent. The quartet show was amazing. Especially enjoyed the last night on the ship when the entertainers came to the dueling piano bar and sang. Amazing. Wonderful talent on this ship.

Service and Staff

5 out of 5
Housekeeping was amazing, He was very attentive and new our names the first day. Would love to have him again. Bartenders were amazing, polite, friendly and quick. Fabio in onboard activities had the best attitude and was so fun.

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Our cabin was as expected. Just wish the balconies were the same size as the balconies on the Epic.

Ports of call

Coxen Hole, Roatan, Bay Islands, Honduras

1 out of 5
My daughter did a diving excursion with sketchy equipment. Took 3 tries to get a regulator that worked. My husband and I were going to just hang out but sewage was dumping into the beach water and really was anywhere to go.

Harvest Caye, Belize

3 out of 5
Nice day on the beach disappointed that we were not near Belize the city. We did not disembark early enough to ferry over.

Costa Maya (Mahahual), Mexico

5 out of 5
Friendly people, good places to shop and nice bars

Cozumel, Mexico

5 out of 5
Loved this port. My daughters when on an eco excursion on horseback. Friendly people, nice area to hang out in.

Disembarkation

2 out of 5
We got off of the ship early, dragging our bags. We wove around the front of the ship for 10 minutes then were told to walk to the back of the ship to disembark. We were routed to the Non-US resident line although we were US Residents. The time at customs was longer because we were placed in the wrong line, frustrating.
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