I always cruise on celebrity, but there was not a cruise that worked out with our honeymoon. I had heard good things about Norwegian, but was a little disappointed by the lack of customer service, friendliness, and disparity between the specialty and main restaurants.
Embarkation
4 out of 5
Very organized and efficient!
Ship experiences
Food and Dining
3 out of 5
The specialty restaurants were excellent. The food in the main dining rooms and buffet were marginal. There was also a huge disparity in the level of service- excellent in the specialty restaurants and mediocre in the main dining rooms. It was disappointing that it seemed purposely set up so that people would have to pay to get good meals.
Onboard Activities
5 out of 5
Best meal of the cruise!
Entertainment
3 out of 5
Super annoying to only get one towel at a time and have to exchange them at the pool deck. I am used to celebrity where towels are available at all times and you can grab how many you want when you want.
Service and Staff
2 out of 5
The service and staff were mediocre. They always seemed rushed and unfriendly. Ordering a drink at a bar felt like an annoyance.
Ship Quality
2 out of 5
The ship had a lot of great features but some bizarre set ups. Language classes, movies, and kids activities were in the atrium below the sports bar. The public restrooms were not kept clean.
Cabin / Stateroom
5 out of 5
Cabin was great. We upgraded to the mini suite. Worth it for the bathroom and bigger balcony. Room steward did a great job and was super helpful and friendly.
Ship tip
Be prepared to go to a specialty restaurant most nights!
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