What a bad cruise

Norwegian Getaway Cruise Review to Transatlantic

Cruises: 7+ cruises
Review: 1
Helpful Votes: 5

Overall rating:

2 out of 5
Norwegian Getaway

16 Night Transatlantic Eastbound (Miami To Copenhagen)

Sail date: April 30, 2017

Ship: Norwegian Getaway

Cabin type: Oceanview

Cabin number: 12100

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Brest was truly a royal screw up.  This was foreseeable.  The port lack facilities for a large cruise ship.  Any sailor should no how to check a tide table.  Tidal changes required a single gangway for return to the ship.  The two hour wait in line to return to the ship was such a novelty that a number of the crew were up videoing the line as it rapped around the front of the ship.  There were plenty of crew watching from the ship but none ventured out from the gangway to check on the old folks.

 

While you cannot blame the Getaway for British immigration delays the problems were compounded by negligent planning.  The ship put out a schedule for the inspections that required five hours.  Knowing how long it would take they  kept calling groups as the line wait grew.  Knowing that many older guest were ill equipped to stand in a long line they disregarded the welfare of the passengers and told them to go stand in a line out on deck with no chairs for one and a half hours.  One older gentleman near me looked like he was ready to collapse.  While standing out on the deck for an hour we never saw a crew member checking on the health of the passengers.  One can only conclude that after two days of long lines and crew indifference to the people in the line that the safety of the passengers was not a priority.  

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5
Poor venues for activities as they were very loud

Entertainment

5 out of 5
While the theater was fine the other venues were small or very noisy.

Children's Programs

Kids seemed to be having fun

Service and Staff

5 out of 5
The worker bees at the bottom were great but those in charge were incompetent

Ship Quality

3 out of 5
Too many people for the venues, the sewer lines audibly sloshed in our room and the answer to our complaint was the sloshing all night was normal.

Cabin / Stateroom

3 out of 5
While the room was nice we were treated to sloshing sewage all night and a symphony of 100 plus flushes a day. If you are hard of hearing this is your perfect choice

Ship tip

Don't do it.

Ports of call

Miami, Florida

5 out of 5

Ponta Delgada, Azores

1 out of 5

Brest, France

1 out of 5

Southampton (London), England

1 out of 5

Zeebrugge (Bruges), Belgium

1 out of 5

Rotterdam, Netherlands

5 out of 5

Copenhagen, Denmark

5 out of 5
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2 Comments

alleycat51699    7 years ago

It doesn't matter what country you're in or where you're from: governments and government officials are incompetent.

LobsterPot    7 years ago

Rob, the immigration problem resulted from the inability to dock in Punta Delgado. UK Immigration boarded there on the Jade meaning that the immigration process took place over the last two sea days in a staged manner. It made it incredibly easy for EU nationals (literally 2 mins) and didn't seem too bad for other nationalities. Seems the weather and engine issues on the Getaway ruined the last 1/2 of your trip.

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