Misleading in many way. Read the fine print. All inclusive it is not.

Norwegian Getaway Cruise Review to Caribbean - Western

Experience: 2-3 cruises
Review: 1
Helpful Votes: 10

Overall Rating:

2 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: June 19, 2016
Ship: Norwegian Getaway
Cabin Type: Balcony
Cabin Number: 13816
Traveled As: Family (older children)
Reviewed: 1 year ago

Our first bit of advice - do NOT spend the extra money on a "mini-suite."  Our kids had a room right next to us that was a "balcony" room while we had the mini-suite, which, suffice to say, we paid substantially more for.  We walked into their room and discovered they had the exact (and I mean exact) same room, with the exception being that our bathroom was slightly larger (we had a double sink a a few more square feet.).  So, if you can live with their normal sized bathrooms, do not let them soak you for more money on a mini-suite that is the same room as a balcony room.  We are going to request a refund from Norwegian asking for the difference back between the two rooms because we believe they intentionally mislead their customers into believing the mini-suite is something more substantial then the next lowest room. 


** The next consumer warning!  The "Ultimate Drink Package" is another mis-labeled, misleading option to soak you of your money.  On other cruise lines, when you purchase the premium drink package, it certainly includes coffee, right?  You would think if they are going to give you all the free (well, you paid for it) premium whiskey, gin, vodka or whatever it is you drink, but not a cup of coffee, then they mislead their customers into believing they are getting something that is standard on other cruise lines.  It was actually shameful on their part.


And, in conjunction with the premium or "ultimate" drink card not truly being "ultimate." they also cheat the kids out of getting non-alcoholic blended beverages, such a non-alcoholic Pina Colada.  That's right, you pay for the "soda"package for the kids, and they can't have the slushy drinks they all like.  And, get this, you'll find this "sneaky" on their part, they do not have soda machines anywhere on the ship, other than the bars.  That's right - no soda's in the buffet line.  The only cruise ship I've ever seen in my life where you can't get a cold coke or pepsi with your "soda" card. 


Oh, and this will boggle your mind.  They have very strict regulations on pool towels.  That's right. You get two in your room, and whatever you do, don't lose them, they'll charge you $25.00.  They won't give you towels out by the pool.  You have to carry them with you.  And, at the end of the day, if the pool "steward" is gone, you have to carry your wet towel around with you.  I was flabbergasted by a policy on cruise ship with such restrictions on pool towels. In line with pool towels, they only have one small pool for the adults.  Yep, that's it, one pool.  Take a guess at the madness around the one pool during the day.


Here's another example of how this cruise line works to extract every penny out of us hardworking Americans or, for that matter, every customer.  Unlike most  cruise lines, where all your food is free, with the exception of maybe one or two, high-end specialty restaurants, this cruise line is just the opposite.  You have a very limited selection of sit-down restaurants to chose from (or the buffet) while they have a greater number of restaurants where you have to pay an upcharge to eat there.  This is a true statement, we ate at only 2 restaurants (one which was horrible) on a week-long cruise. 


All-in-all, it was a very average (to poor) cruise and we'll be searching for another cruise line that is geared towards to customer satisfaction.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5


3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

Do NOT pay for a mini-suite. I don't know how big the full suites are, but the balcony room is nearly the exact same size as the mini-suite. The added square footage is in the bathroom where you really don't need it.

3 out of 5
3 out of 5
3 out of 5
Was this review helpful? 10

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top