Norwegian Getaway Cruise Review to Caribbean - Western

Contributor Level: Purser

2-3 cruises


Helpful Vote

3 out of 5

Nice Ship, OK Service

Sail Date: April 24, 2016

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Suite

I think the Getaway was a really nice ship.  Lots of dining choices and things to do.  My biggest complaint on this ship would be the service.  It seems to me that the ship is understaffed.  Every restaurant and bar had too few waiters and bartenders to give any kind of personal service.  The waiters and bartenders were not rude or anything like that it's just that there were so few they were very overworked and did not have time to say hello, how are you etc. and you did have to wait longer for drinks and service at the restaurants.  It would be nice if they would promote more people to those positions in order to offer a little better service.  We usually enjoy talking to the waiters and bartenders to learn a little about them and get to know them.  That just seemed really difficult to do on the Getaway. 

The ship is very clean and well organized.  We had a mini suite and the room was very nice with a really nice bathroom and shower.  The entertainment was really good.  Burn the Floor and Legally Blond were a lot of fun and different. 

Overall the ship is very nice I just prefer a little more service. 

Cabin / Stateroom
The Spa Mini Suite was awesome. The bathroom with the big shower was well worth it.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Most of the bartenders and waiters just seemed completely overworked and there was not enough staff. They just did not have time to really interact with guests.
Christopher, a bartender in the main bar in the reception area was always so cheerful and offered great service.
And Francis our waiter at Cagney's Steakhouse was great.
Food and Dining

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