Nice Ship, OK Service

Norwegian Getaway Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: April 24, 2016
Ship: Norwegian Getaway
Cabin Type: Suite
Cabin Number: 14764
Traveled As: Singles/Friends
Reviewed: 1 year ago

I think the Getaway was a really nice ship.  Lots of dining choices and things to do.  My biggest complaint on this ship would be the service.  It seems to me that the ship is understaffed.  Every restaurant and bar had too few waiters and bartenders to give any kind of personal service.  The waiters and bartenders were not rude or anything like that it's just that there were so few they were very overworked and did not have time to say hello, how are you etc. and you did have to wait longer for drinks and service at the restaurants.  It would be nice if they would promote more people to those positions in order to offer a little better service.  We usually enjoy talking to the waiters and bartenders to learn a little about them and get to know them.  That just seemed really difficult to do on the Getaway. 

The ship is very clean and well organized.  We had a mini suite and the room was very nice with a really nice bathroom and shower.  The entertainment was really good.  Burn the Floor and Legally Blond were a lot of fun and different. 

Overall the ship is very nice I just prefer a little more service. 

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5
Most of the bartenders and waiters just seemed completely overworked and there was not enough staff. They just did not have time to really interact with guests.
Christopher, a bartender in the main bar in the reception area was always so cheerful and offered great service.
And Francis our waiter at Cagney's Steakhouse was great.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
The Spa Mini Suite was awesome. The bathroom with the big shower was well worth it.
1 out of 5
3 out of 5
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