Not Again

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 16

Overall rating:

2 out of 5
Verified Review
Norwegian Getaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: April 10, 2016

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 9148

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Never again customer service was poor! From the state room to just about all of the bartenders. It started with check in boarding the agent was short and acted like I was doing her a favor by being there. Customer service  is what makes your cruise memorable so you want to come back for another cruise on Norwegian but that didn't happen.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
state room attendance gave very poor service. Plus just about all of the staff through out the cruise was rude and not helpful.

Ship tip

Don't do it

Ports of call

Miami, Florida

1 out of 5

Ocho Rios, Jamaica

1 out of 5

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

5 out of 5
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