Too many problems

Norwegian Getaway Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: April 03, 2016
Ship: Norwegian Getaway
Cabin Type: Inside
Cabin Number: 11613
Traveled As: Family (older children)
Reviewed: 1 year ago

Problems:

1. Freestyle dining meant waiting until almost 9 p.m. to get a table large enough for our group of 10.

2. Electric circuits blew when trying to use razor, hair dryer in at least two cabins.

3. Room telephone had date and time, but lettering was tiny and pale.  As a result, those with inside cabins had to turn on the light to find out the time.  This was particularly difficult if someone else was sleeping.

4. Shore cruises were disorganized.  We were left at one point with no information as to where to meet again.  Ended up going with another tour group doing a different tour in order to get back to ship.

5. No snacks available after 11:30 p.m. except for one full-service restaurant near casino.

6. Very few shaded outside areas for those not wanting a tan.

7. Limited storage space--not one drawer--only limited shelf space.  Two suitcases had to sit in middle of floor because there was no space for storing empty suitcases.

8. Gift shops had few practical items--mostly expensive jewelry.

9. At the beginning of the cruise, wo couples in our group had misplaced luggage which didn't arrive in the rooms until after 9 p.m.

10. Hallways were too narrow making it difficult to pass another group when going to rooms.  Also, difficult to get through garden cafe carrying food to table without getting bumped.  Often had to stand to side waiting for an opening to walk to table—if a table was available. 

11. Our 15-year-old grandson, who is captain of a select soccer team and on his HS track team, was told to leave the exercise area because of his age. 

12. Our granddaughter, who was three weeks short of  her 18th birthday, was kicked out of the 18 and above area while she was with her parents and 18-year-old boyfriend.   

18.  The running track was located in a very congested part of the ship making it impossible to use the track after 8 a.m.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5
There was a waiting line for all activites requiring equipment such as shuffleboard, table tennis, etc. Others required paying extra.

Entertainment

5 out of 5

Children's Programs

1 out of 5
Too many age-restricted activities not taking account of the maturity and behavior of the child.

Service and Staff

5 out of 5

Ship Quality

1 out of 5
The ship was clean, but the design of the ship was horrible--narrow hallways to cabins and in cafeteria area, no shaded areas to sit and enjoy the view, inadequate space for activities such as table tennis, shuffleboard,. Also, every hot tub was always full. i

Cabin / Stateroom

1 out of 5
The room had very little space compared to other cruises we've taken. There was not one drawer, and there was no place to store empty suitcases during the cruise except by the bed causing even more congestion.

Ship Tip

If you are with a large group, your best bet is to skip the restaurants such as Taste and Savor. They have few tables for large groups, and you will have to wait at least an hour. Instead, go to the Garden Cafe.

5 out of 5
5 out of 5
It is a beautiful area. It was a fun place for those who enjoy beaches, photography, or just relaxing.
5 out of 5
We did not climb the falls, but climbed the walkways near the falls. This gave us an opportunity to enjoy the beauty of the falls and to take pictures of others in our group as they climbed the falls.
5 out of 5
Although we were left behind on this tour, we ended up with another group going to Sting Ray City. Unfortunately we did not have swim suits. Nevertheless, it was unbelievable to see so many sting rays swimming between the people who were in the water.

Cozumel, Mexico Did not visit port

Talum is a beautiful and interesting area. An added bonus is the beautiful view of the beaches below. Some had swimsuits, but it is a huge climb up and down the cliff to get to the beach.
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