Poor service

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 17

Overall rating:

1 out of 5
Verified Review
Norwegian Getaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: February 14, 2016

Ship: Norwegian Getaway

Cabin type: Suite

Cabin number: 9802

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Norwegian are all about the money, very poor customer service, staff are rude, food is cold and not very good, they don't seem to throw away any food, instead adding the old food to the fresh which has just come out, this is a very unsafe practice and it's just a matter of time before someone gets seriously ill 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Cabin was clean and nice but it is directly above fat cats club and the noise and vibrations from the music are unbelievable

Ship tip

Pick another cruise line

Ports of call

Miami, Florida

3 out of 5

Ocho Rios, Jamaica

3 out of 5

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

5 out of 5

Costa Maya (Mahahual), Mexico

3 out of 5
Was this review helpful? 17

7 Comments

2CrazyCruisers    8 years ago

Well this guy will not be on my next cruise

ymjke    8 years ago

Just got off the cruise today and everything you have said on here is wrong it was great food and hot, and we enjoyed the whole cruise

shipmanclan    8 years ago

Uh ya I have seen it at regular places that as the refill they put the new under the old doesn't mean it's bad it's the same thing at grocery stores old in front of the new duh!!

travelingmama    8 years ago

Ncl is great and the food is awesome, the getaway is the best ship ever

BarcoFin    8 years ago

NCL is the BEST, and staff and crew are outstanding, no matter what others say. It's only the people that complain about everything and are picky about everything that find everything negative.

bermudababe    8 years ago

I've never seen them add food to another plate

cruisinforaboozin    8 years ago

Wait...A for profit business is all about the money? I'm shocked.

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