Poor service

Norwegian Getaway Cruise Review to Caribbean - Western


Contributor Level: Third Mate
Experience: 2-3 cruises
Review: 1
Helpful Votes: 8

Overall Rating:

1.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: February 14, 2016
Ship: Norwegian Getaway
Cabin Type: Suite
Cabin Number: 9802
Traveled As: Couple
Reviewed: 1 year ago

Norwegian are all about the money, very poor customer service, staff are rude, food is cold and not very good, they don't seem to throw away any food, instead adding the old food to the fresh which has just come out, this is a very unsafe practice and it's just a matter of time before someone gets seriously ill 

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Cabin was clean and nice but it is directly above fat cats club and the noise and vibrations from the music are unbelievable

Ship Tip

Pick another cruise line

3 out of 5
3 out of 5
5 out of 5
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