Poor service

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 16

Overall rating:

1 out of 5
Verified Review
Norwegian Getaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: February 14, 2016

Ship: Norwegian Getaway

Cabin type: Suite

Cabin number: 9802

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Norwegian are all about the money, very poor customer service, staff are rude, food is cold and not very good, they don't seem to throw away any food, instead adding the old food to the fresh which has just come out, this is a very unsafe practice and it's just a matter of time before someone gets seriously ill 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Cabin was clean and nice but it is directly above fat cats club and the noise and vibrations from the music are unbelievable

Ship tip

Pick another cruise line

Ports of call

Miami, Florida

3 out of 5

Ocho Rios, Jamaica

3 out of 5

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

5 out of 5

Costa Maya (Mahahual), Mexico

3 out of 5
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