Service, Service, Service.....

Norwegian Getaway Cruise Review to Caribbean - Western


Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 3

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: December 27, 2015
Ship: Norwegian Getaway
Cabin Type: Balcony
Cabin Number: 12882
Traveled As: Family (young children)
Reviewed: 1 year ago

The trip itself was good. The food was good, The stops were nice places but compared to other cruises that we have been on Norwegian lacks one huge thing SERVICE. I have never been on a cruise where you didn't have drinks shoved in your face every 5 minutes but I can tell you that you do not have to worry about it on Norwegian.....I am not sure if it was because we had the Ultimate Beverage Package but we have done the same on other lines and had no issue. Norwegian has eliminated the worry of signing a piece of paper when you get your drink and thus the option to give your server an additional tip! This is where the issue lies (my opinion). We had the same lack of service from our stateroom attendant......Who knows..... 

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
small for what you pay.....
5 out of 5
1 out of 5
30 minutes in line to get a drink...
5 out of 5
5 out of 5
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