Norwegian Getaway Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
5

2 out of 5

VERY DISAPPOINTED!

Sail Date: December 20, 2015

Reviewed: 11 months ago

Traveled As: Couple

Room Type: Balcony

I was so looking forward to being on a beautiful ship with wonderful Spa, that was it!!  A beautiful Ship and a Wondderful Spa.  Extra charges were never mentioned: Shows, Restaurants, Mini Bar even if you purchased the Drink Package!?  Bottled Water Extra?!  Room service Extra $$ Yes, you expect to pay gratuities, gladly. Not for their service!  It was far below average, waiting for dinner courses, cold food, served dessert and then tea or coffee maybe 10-15 min. later!  Certainly not first class service! Allowing children to ruin a dinner/dance restaurant with children running all over the dance floor on Christmas Evening!  Children playing Bingo?? What happened to supervised children activities so adults can enjoy an evening or afternoon?  Selling pull tickets before a show?  BAD TASTE! Sell-Sell-Sell?!

I will never crusie with Norwegian again-they nickle and dime you for everything, not my idea of something that should be all inclusive.  The Getaway Ship is beautiful, the Spa & Spa staff was very good, but that was the only positive thing about this cruise.  

Cabin / Stateroom
The cabin was well appointed, our steward was polite but gave very little information. He could of done a bit better with cleaning the room. It was just ok - he skipped things that should not of been overlooked.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
Service and Staff
Food and Dining


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