VERY DISAPPOINTED!

Norwegian Getaway Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: December 20, 2015
Ship: Norwegian Getaway
Cabin Type: Balcony
Cabin Number: 14190
Traveled As: Couple
Reviewed: 1 year ago

I was so looking forward to being on a beautiful ship with wonderful Spa, that was it!!  A beautiful Ship and a Wondderful Spa.  Extra charges were never mentioned: Shows, Restaurants, Mini Bar even if you purchased the Drink Package!?  Bottled Water Extra?!  Room service Extra $$ Yes, you expect to pay gratuities, gladly. Not for their service!  It was far below average, waiting for dinner courses, cold food, served dessert and then tea or coffee maybe 10-15 min. later!  Certainly not first class service! Allowing children to ruin a dinner/dance restaurant with children running all over the dance floor on Christmas Evening!  Children playing Bingo?? What happened to supervised children activities so adults can enjoy an evening or afternoon?  Selling pull tickets before a show?  BAD TASTE! Sell-Sell-Sell?!

I will never crusie with Norwegian again-they nickle and dime you for everything, not my idea of something that should be all inclusive.  The Getaway Ship is beautiful, the Spa & Spa staff was very good, but that was the only positive thing about this cruise.  

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
The cabin was well appointed, our steward was polite but gave very little information. He could of done a bit better with cleaning the room. It was just ok - he skipped things that should not of been overlooked.
3 out of 5
5 out of 5
5 out of 5
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