Never again!

Norwegian Getaway Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

1.0 out of 5
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: December 20, 2015
Ship: Norwegian Getaway
Cabin Type: Balcony
Cabin Number: 14126
Traveled As: Couple
Reviewed: 1 year ago

I booked my cruise through the NCL representative Mauricio “MO” Pilarte 8 months before departure. The MAIN reason (I told MO as well) I booked so early is I am a light sleeper and I hoped to get a reasonably QUITE cabin.

 

I trusted MO. But regardless of my said preference, I ended up with a spa-balcony, which had the Haven living room right above our beds... There were many days during the early mornings and late nights that kids were running around or heavy/fast/loud foot steps could be heard back & forth every 2 minutes... The NCL reservationist should have been more honest or knowledgeable about the rooms when booking. If he were knowledgeable about the rooms, he would not have placed me under a Haven Suite (which has a living room for children to run around in). 

 

On a side note, the Bahama Port got cancelled due to weather, but NCL did nothing to make up for it. I chose and paid for this cruise specifically for the ports. Maybe a slight refund or some sort of an accommodation (such as a free dinner or a free massage)? The passengers were trapped on the ship for the 1st two FULL sea days. Very bad 1st impression!

 

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Noisey room above us!

Ship Tip

Taste and Savor have much better food than the buffet. The lamb dish at dinner was excellent!

5 out of 5
3 out of 5
3 out of 5
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