Never again!

Norwegian Getaway Cruise Review to Caribbean - Western

Mindfulness

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 41

Overall rating:

1 out of 5

7 Night Western Caribbean (Miami Roundtrip)

Sail date: December 20, 2015

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 14126

Traveled as: Couple

Reviewed: 8 years ago

Review summary

I booked my cruise through the NCL representative Mauricio “MO” Pilarte 8 months before departure. The MAIN reason (I told MO as well) I booked so early is I am a light sleeper and I hoped to get a reasonably QUITE cabin.

I trusted MO. But regardless of my said preference, I ended up with a spa-balcony, which had the Haven living room right above our beds... There were many days during the early mornings and late nights that kids were running around or heavy/fast/loud foot steps could be heard back & forth every 2 minutes... The NCL reservationist should have been more honest or knowledgeable about the rooms when booking. If he were knowledgeable about the rooms, he would not have placed me under a Haven Suite (which has a living room for children to run around in).

On a side note, the Bahama Port got cancelled due to weather, but NCL did nothing to make up for it. I chose and paid for this cruise specifically for the ports. Maybe a slight refund or some sort of an accommodation (such as a free dinner or a free massage)? The passengers were trapped on the ship for the 1st two FULL sea days. Very bad 1st impression!

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5

Noisey room above us!

Ship tip

Taste and Savor have much better food than the buffet. The lamb dish at dinner was excellent!

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Ports of call

Miami, Florida

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5

Ocho Rios, Jamaica

3 out of 5

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

3 out of 5

Traveler Photos

17 Comments

lovescrusing23 8 years ago

Ganendal maybe you should have looked more towards booking a adult only ship instead of a ship that caters for all ages..

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ganendal 8 years ago

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ganendal 8 years ago

Something like peace and quiet is a no brainier when people vacation.... My life is full of noise, stress, demands and expectations. I want to relax, and assume parents will control their children. Allowing them to run the hallways, shout or make noise at night isn't a vacation for those of us who have hectic lives and seek relaxing on beaches, calm days on the water or restful nights. Parents need to take responsibility for being in a crowded space and respectful of others. I am very apprehensive about cruising on Norwegian, hopefully the Getaway staff will make it clear to families that respectful behavior is expected from adults and children alike. ..

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lovescrusing23 8 years ago

Seriously have you cruised before?? Trapped on the ship lol hummmmm

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bdonovan17 8 years ago

3,999 people must be quiet for the light sleeper!!!! Where did you expect to go to not be trapped? Swimming behind the ship?

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travelingmama 8 years ago

Well when we're traveling we don't expect to get much sleep anyways we stay up late night and wake up early mornings there is to much enjoyment on these beautiful ships to sleep,we love to hear the music playing from a party somewhere and the fact tht our children are running around laughing and playing makes us happy tht they are enjoying the family vacation, were sailing in june and it's 20 ppl,so I hope we don't disturb the light sleepers cause we plan on having a nonstop party

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leendr15 8 years ago

Yes ma'am! 😁👏🏼

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mrsb3 8 years ago

Leendr...you are going on march 6th

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mrsb3 8 years ago

Looks like Dec 20 th. If you want to see where and what ship they were on just click on their photo or logo it will give you info.

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CrusinTim 8 years ago

In short, do research. There are MANY sites you can go to including the cruise lines website to actually SEE where your cabin is on their deckplans. You can see what is above, below and around you. You used a rep at the NCL reservations line to book your cruise. The cruise lines call desks are constantly ringing to book future passengers so all they want to do is get you booked and get you off the phone so they can move to the next caller. Next time, have the deckplans for the ship open before committing yourself. That way you can see what and where you are getting. As for the missed port, I can guarantee you you got at least the port fees & taxes credited back to your onboard account. Other than that, read your cruise contract as they (ALL CRUISE LINES) have the right to change the itinerary. Cruising, a learning experience.........

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leendr15 8 years ago

Bad weather? When did you sail? I sail this upcoming Sunday!

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mrsb3 8 years ago

I book 90% of my cruises on line. You can check deck plans and see what's around you. Travel agents are there for commission however some know their stuff.

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babygrljaz 8 years ago

If there is a next time, maybe consider booking directly with the cruiseline. Travel agents don't know much about the staterooms. They don't travel & stay in every room. I did some research after booking my next one & realized the room was above the casino stage. I immediately asked my ta to move us. She had no clue. And on the missed port, umm read the contract you agreed to! I wouldn't mind being "trapped" on a cruise liner

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gaylenesmith969 8 years ago

It is so sad when people travel and when submitting a review they truly sound like "it really isn't as good says at home"! Consider the entire trip as an adventure and you would be much happier.

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801jerry 8 years ago

could have been on that RC cruise went through the storm recently. I rather miss a port.

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mrsb3 8 years ago

Wow. ..trapped? You need to read ticket contract before you paid in full. I f you feel trapped on a cruise ship then cruising is not for you. For me "more sea days the better cruise"

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noffsinger2001 8 years ago

How was they trapped??

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