bad customer service

Norwegian Getaway Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 11

Overall rating:

2 out of 5
Verified Review
Norwegian Getaway

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: January 17, 2015

Ship: Norwegian Getaway

Cabin type: Suite

Cabin number: 14772

Traveled as: Large Group

Reviewed: 9 years ago

Review summary

Aurium chairs were 4 feet height and 40lbs heavy, no one could move them or see behind them, . restaurant service was horrible, poor waiters took hours to bring food.  paid restaurants food was worse then  regular dinning

Ship experiences

Food and Dining

1 out of 5
horrible food in the dinning area.

Onboard Activities

3 out of 5

Entertainment

5 out of 5
great shows, great dancing act

Children's Programs

3 out of 5
very nice and sweet peronal, but very limited activities

Service and Staff

1 out of 5
staff was rude and unfriendly.

Ship Quality

5 out of 5
nice abd clean ship

Cabin / Stateroom

5 out of 5

Ship tip

ship is new and nice, but regular dining and excursion were horrible

Ports of call

Miami, Florida

5 out of 5

Philipsburg, St. Maarten

5 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Nassau, Bahamas

3 out of 5
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