bad customer service

Norwegian Getaway Cruise Review to Caribbean - Eastern

Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2 out of 5
Verified Review
7 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: January 17, 2015
Ship: Norwegian Getaway
Cabin Type: Suite
Cabin Number: 14772
Traveled As: Large Group
Reviewed: 3 years ago

Aurium chairs were 4 feet height and 40lbs heavy, no one could move them or see behind them, . restaurant service was horrible, poor waiters took hours to bring food.  paid restaurants food was worse then  regular dinning

Food and Dining

1 out of 5
horrible food in the dinning area.

Onboard Activities

3 out of 5


5 out of 5
great shows, great dancing act

Children's Programs

3 out of 5
very nice and sweet peronal, but very limited activities

Service and Staff

1 out of 5
staff was rude and unfriendly.

Ship Quality

5 out of 5
nice abd clean ship

Cabin / Stateroom

5 out of 5

Ship Tip

ship is new and nice, but regular dining and excursion were horrible

5 out of 5
3 out of 5
Was this review helpful? 3

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top