Norwegian Getaway Cruise Review to Caribbean - Eastern

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

bad customer service

Sail Date: January 17, 2015

Reviewed: 2 years ago

Traveled As: Large Group

Room Type: Suite

Aurium chairs were 4 feet height and 40lbs heavy, no one could move them or see behind them, . restaurant service was horrible, poor waiters took hours to bring food.  paid restaurants food was worse then  regular dinning

Ship Quality
nice abd clean ship
Food and Dining
horrible food in the dinning area.
Service and Staff
staff was rude and unfriendly.
great shows, great dancing act
Children's Programs
very nice and sweet peronal, but very limited activities
Onboard Activities
Destinations and Excursions
Bahams tour was rip off. we huddled up like caddle, no one to tell us anything, drop of at the beach, no beds or covers, had to pay extra
Cabin / Stateroom


ship is new and nice, but regular dining and excursion were horrible

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