bad customer service

Norwegian Getaway Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
Verified Review
7 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: January 17, 2015
Ship: Norwegian Getaway
Cabin Type: Suite
Cabin Number: 14772
Traveled As: Large Group
Reviewed: 2 years ago

Aurium chairs were 4 feet height and 40lbs heavy, no one could move them or see behind them, . restaurant service was horrible, poor waiters took hours to bring food.  paid restaurants food was worse then  regular dinning

Food and Dining

1 out of 5
horrible food in the dinning area.

Onboard Activities

3 out of 5

Entertainment

5 out of 5
great shows, great dancing act

Children's Programs

3 out of 5
very nice and sweet peronal, but very limited activities

Service and Staff

1 out of 5
staff was rude and unfriendly.

Ship Quality

5 out of 5
nice abd clean ship

Cabin / Stateroom

5 out of 5

Ship Tip

ship is new and nice, but regular dining and excursion were horrible

5 out of 5
3 out of 5
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