ncl getaway letter

Norwegian Getaway Cruise Review to Caribbean - Eastern

Experience: 7+ cruises
Reviews: 2
Helpful Votes: 14

Overall Rating:

1 out of 5
Verified Review
Norwegian Getaway
7 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: December 27, 2014
Ship: Norwegian Getaway
Cabin Type: Suite
Cabin Number: 10238
Traveled As: Couple
Reviewed: 3 years ago

Norwegian Cruise Line

January 5, 2015

 My wife and I were on the Getaway sailing 12/27/14 our reservation number was xxxxxxxxxx.

After having one of the best vacations of our lives on the Pride of America last year we wanted to return to Norwegian for our vacation this year.

I was afraid that during this time there would be a lot of families with young children traveling. I was assured that the boat is large and there were an adequate amount of adult only places including an adult only pool. I immediately, upon boarding attempted to sign up for the Vibe Beach Club only to be told it was not available to us. At the adult pool, there are 4 hot tubs only 2 are marked adult only. Kids took over not only these but often were in the adult pool. The only real adult only place in the sun was at Spice H20 but without a pool.

I purchased the ultimate dining package when I booked the cruise, this included the magic show and dinner on the first night. I went to guest services as soon as I boarded and I was surprised that the only spaces left were for the 5:30 PM show. As for the dining options, all of the better restaurants were booked solid for Thursday and Friday nights and we could not get reservations even though we paid for the dining package in advance.

My wife has a food allergy that we notified you in advance and received a letter stating that fact. However, there was very limited choice for her to eat. Again this was not the case last year.

The internet connection was very important to me. I was assured that I would have access from the ship. I paid $100 for the best plan on day one of the cruise. I could not access the internet. The attendant at the internet café told me that due to the heavy volume access to the internet would be hit and miss. This was not what I was told when I booked.

After one of the best vacations on Norwegian last year this year was the worst.


You may contact me by e-mail at xxxx or by phone at xxxxx to discuss these issues.



Food and Dining

3 out of 5
see attached letter

Onboard Activities

1 out of 5
could not partake too many kids


3 out of 5

Service and Staff

3 out of 5
our cabin steward was outstanding others were lacking

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

internet spotty, no control over kids. Were not able to make dinner reservations even paying in advance for the ultimate dining package

3 out of 5
3 out of 5
Was this review helpful? 12

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top