A Real Disappointment
Norwegian Getaway Cruise Review to Caribbean - Eastern
Sail Date: May 10, 2014
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 3 years ago
The only things that were really good about this cruise with a cabin accommodations (along with the cabin attendant) and the full-service restaurants.
If one did not know better one would have thought that the vast majority of the passengers on this vessel and purchase their passage at Walmart. NCL has designed the ship to attract the lowest common denominator of passenger group.
That being said the food in the restaurants – that is the full-service restaurants – was well presented and tasteful. The service, in most cases, was attentive although some of the service staff need to be better groomed improperly addressing clientele. Referring to customers in a full-service restaurant as 'you guys) is unacceptable.
To eat in the cafeteria is like trying to find your way through the most crowded and unruly Third World country market.
The public areas were incredibly noisy, and even when one is on the upper sun decks the noise was far too loud. On the sun decks every two minutes or so another server would come by announcing 'bar service'. At the bars themselves, in most cases, the staff would prefer to passengers by their first name at first instance.
There was only one swimming pool for adults which was for ship of this size woefully inadequate. In addition this pool was located in front of the stage and at times the ability to carry on a conversation with someone nearby was impossible
The staff who were giving out the towels treated customers as commodities and not as guests.
At the commencement of the voyage wine packages were offered, however, the selection of the same was nothing short of low grade commercial 'plonk'. That being said the quality of the spirits as well as the service in some of the interior bars was excellent.
The ship has a central atrium, however, being around the atrium one finds themselves exposed to both the noise of the casino and more often than not the loudspeaker and loud music from the stage.
The billing system on the ship is a tribute to the concept of 'nickel and diming'. For example if one goes to the bar to buy a soft drink one is charged for firstly the drink, and then a gratuity is added to the same, and after that there is a space left for the additional gratuity'. This was for every additional food/beverage service on the vessel.
NCL made no attempt to advise clients beforehand that when this ship came into various ports of call they would be other cruise vessels in the same port, and consequently passengers were often treated as lemmings.
Interesting anecdote took place when we were docked it St. Martaan. On our way back to the ship, at the dog, we saw that one of the linen carts had fallen overboard and sorting between the hull of the ship and the dock. Two of the ship's crew, and particularly one of the security staff and come out and were trying to throw a small grappling line to catch this cart and bring it back to the dock. When I photographed this rather humorous episode the security officer, who did not like being photographed in this rather embarrassing situation screamed to delete the photographs or the camera would be seased. Needless to say this individual is challenged and nothing further was heard..
What I recommend this particular ships/crews again? I would if one was looking for exceptionally high decibel levels in public areas and being herded, in public areas and you and I don't let all and is a registered is an error or a drivers license zero will all okay okay sure you will message I know is he speaking of 71 and June Bruce's this is the result not the vehicles were you I save is a and you is is that the problem is is is is the same
Food and Dining
Service and Staff
Cabin / Stateroom
Don't waste your money unless you want to be part of a madhouse|normalcy