AMAZING- best time of our lives so far! We look forward to the next one!

Norwegian Gem Cruise Review to Bermuda

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 30

Overall rating:

4.6 out of 5
Verified Review
Norwegian Gem

9 Night Bermuda & Bahamas (New York Roundtrip)

Sail date: January 02, 2023

Ship: Norwegian Gem

Cabin type: Inside

Cabin number: 5565

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Overall our cruise experience was delightful! We had an excellent time. The few disappointments stood out, but didn't ruin the overall experience. Though I would like more clarity to the double charge for one of the specialty restaurants soon.

Embarkation

5 out of 5
Very good

Ship experiences

Food and Dining

4 out of 5
Overall it was Good..though I do have a couple of complaints. Wish there were more options of being able to take take out containers of food/beverages back to room at times..since dining is inclusive and paid for in advance. Other than that- was very good. *We also experienced being charged for a restaurant that we were told that we already paid for ahead of time Including taxed and gratituties....we had to pay it again on the ship..that was upsetting and I still don't understand that part as the explain given to me didn't make any sense. I will call customer service about that during the week.

Onboard Activities

5 out of 5
Spa, Trivia and activities in atrium and throughout ship, raffle, concerts, musicals, Broadway productions, poolside parties, walking track, fitness center

Entertainment

1 out of 5
Great! Wish there were more plays/acting..but what we saw was really good

Service and Staff

5 out of 5
Impeccable...except for 1 front desk person that checked us in at Grand Pacific main dining room...I believe his name is Danyel and he's from Haiti. He was a bit rude to my husband and I a few times and had an attitude with us for no reason...everyone else was excellent, courteous, attentive and wonderful

Ship Quality

5 out of 5
Very nice and clean...extremely comfortable and well kept

Cabin / Stateroom

5 out of 5
Our cabin was nice and clean. Our room attendant- Ms. Authorine..Harris from Jamaica was incredible and a pleasure!

Ship tip

Have extra money on your card that you keep on file..because you'll more than likely need it if you want extra things

Ports of call

New York, New York

5 out of 5

Royal Naval Dockyard, West End, Bermuda

5 out of 5

Nassau, Bahamas

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

5 out of 5

Port Canaveral, Florida

5 out of 5

Disembarkation

5 out of 5
I liked the self disembarkation
Was this review helpful? 30

6 Comments

Cruisers4Lyfe     1 month ago

Thanks for sharing

Ship2Shora    1 year ago

We can't wait for our cruise on the Gem next month, thanks for the review 😎

jleslie48    1 year ago

taking food back to the room would be a disaster for a cruise ship. Firstly, people would overstock and the amount of waste would be incredible. Secondly, the rooms would be full of food which is a buffet for bugs and vermin. People would be also getting sick not knowing that leaving a sandwich for 3 days in your room will give you food poisoning.

Gwbigdog    1 year ago

Thanks for sharing your cruise

AuntPinkie    1 year ago

Appreciate your detailed feedback. Glad you enjoyed your cruise.

javawoody    1 year ago

Thanks for the review

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