Nice Break but had some bumps

Item: Norwegian Gem
Rating: 3.9
Author: DemFups

Norwegian Gem Cruise Review to Bermuda

DemFups

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 102

Overall rating:

3.9 out of 5

Verified Review

9 Night Bermuda & Bahamas (New York Roundtrip)

Sail date: January 16, 2023

Ship: Norwegian Gem

Cabin type: Suite

Cabin number: 11066

Traveled as: Couple

Reviewed: 1 year ago

Review summary

It felt like NCL was not ready for the cruise new staff new entertainers glitchy systems, etc

Embarkation

5 out of 5

Very easy and quick

Ship experiences

Food and Dining

3 out of 5

Specialty restaurants were great, main dining rooms were very good, other options were OK. On numerous occasions the bars ran out of specific drinks.

Onboard Activities

3 out of 5

Didn't use any

Entertainment

3 out of 5

Shows were passable but need work

Service and Staff

5 out of 5

Ariel - cabin steward, Ian Martin and Mildren - wait staff in Cigar Lounge were awesome. All others were nice enough

Ship Quality

4 out of 5

Access to main dining room was not properly thought out, either had to use the stairs or 1 elevator. Ship was very clean.

Cabin / Stateroom

4 out of 5

Cabin was fine but needed some touch-up

Ship tip

Do not expect to be wowed

Thumbs up

Ports of call

New York, New York Did not visit port

I work in NYC

Thumbs Up 0

Royal Naval Dockyard, West End, Bermuda Did not visit port

My wife was not feeling well

Thumbs Up 0

Nassau, Bahamas

5 out of 5

I am giving a 5 because of our tour but the port itself was maybe a 3. The tour was not booked through NCL

Thumbs Up 0

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

No interest due to tender

Thumbs Up 0

Port Canaveral, Florida

3 out of 5

Visit to Kennedy Space Center was great but the overall experience in Port Canaveral was disappointing

Thumbs Up 1

Disembarkation

5 out of 5

I chose walk off

7 Comments

Cruisers4Lyfe 6 months ago

Thanks for sharing

Thumbs Up 0

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Ship2Shora 1 year ago

Sorry about the New staff having to work out the kinks on your sailing. On the upside, it's refurbished at least 😉

Thumbs Up 0

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Gwbigdog 1 year ago

Thanks for sharing

Thumbs Up 0

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nettiejaskovach 1 year ago

We were in the same room from 12/22-1/2! We loved our Steward Ariel. He was very attentive and so nice.

Thumbs Up 0

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AuntPinkie 1 year ago

Appreciate your details. Glad you mostly enjoyed your cruise.

Thumbs Up 0

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javawoody 1 year ago

Thanks for the review

Thumbs Up 1

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WhippetMum 1 year ago

Thanks for your feedback

Thumbs Up 1

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