Nice Break but had some bumps

Norwegian Gem Cruise Review to Bermuda

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 92

Overall rating:

3.9 out of 5
Verified Review
Norwegian Gem

9 Night Bermuda & Bahamas (New York Roundtrip)

Sail date: January 16, 2023

Ship: Norwegian Gem

Cabin type: Suite

Cabin number: 11066

Traveled as: Couple

Reviewed: 1 year ago

Review summary

It felt like NCL was not ready for the cruise new staff new entertainers glitchy systems, etc

Embarkation

5 out of 5
Very easy and quick

Ship experiences

Food and Dining

3 out of 5
Specialty restaurants were great, main dining rooms were very good, other options were OK. On numerous occasions the bars ran out of specific drinks.

Onboard Activities

3 out of 5
Didn't use any

Entertainment

3 out of 5
Shows were passable but need work

Service and Staff

5 out of 5
Ariel - cabin steward, Ian Martin and Mildren - wait staff in Cigar Lounge were awesome. All others were nice enough

Ship Quality

4 out of 5
Access to main dining room was not properly thought out, either had to use the stairs or 1 elevator. Ship was very clean.

Cabin / Stateroom

4 out of 5
Cabin was fine but needed some touch-up

Ship tip

Do not expect to be wowed

Ports of call

New York, New York Did not visit port

I work in NYC

Royal Naval Dockyard, West End, Bermuda Did not visit port

My wife was not feeling well

Nassau, Bahamas

5 out of 5
I am giving a 5 because of our tour but the port itself was maybe a 3. The tour was not booked through NCL

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

No interest due to tender

Port Canaveral, Florida

3 out of 5
Visit to Kennedy Space Center was great but the overall experience in Port Canaveral was disappointing

Disembarkation

5 out of 5
I chose walk off
Was this review helpful? 23

7 Comments

Cruisers4Lyfe     4 months ago

Thanks for sharing

Ship2Shora    1 year ago

Sorry about the New staff having to work out the kinks on your sailing. On the upside, it's refurbished at least 😉

Gwbigdog    1 year ago

Thanks for sharing

nettiejaskovach    1 year ago

We were in the same room from 12/22-1/2! We loved our Steward Ariel. He was very attentive and so nice.

AuntPinkie    1 year ago

Appreciate your details. Glad you mostly enjoyed your cruise.

javawoody    1 year ago

Thanks for the review

WhippetMum    1 year ago

Thanks for your feedback

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