1. Home
  2. Reviews
  3. Norwegian Gem reviews
  4. Caribbean - Eastern cruise review

Average Cruise

Norwegian Gem Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 16

Overall rating:

4.2 out of 5
Norwegian Gem

11 Night Eastern Caribbean (New York Roundtrip)

Sail date: December 22, 2022

Ship: Norwegian Gem

Cabin type: Oceanview

Cabin number: 8612

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Because of the weather we were stuck in NYC for an extra 2 nights which meant that we missed the first two ports. Communication by NCL was shocking. They kept putting off the leaving time when they must have known we weren't leaving. They should have been upfront about it. The crew was new and were inexperienced on the ship and leadership was lacking. The final straw was on the final night when destruction of the huge Christmas display took place in prime time (6-8pm) in the atrium. The poor pianist was trying to play amongst the hammering, vacuum cleaer and dust.

Embarkation

4 out of 5
Agent was very friendly and welcoming. But loading experience was disappointing. Bad communication and very slow.

Ship experiences

Food and Dining

3 out of 5
Food was cold and very average. The Risotto in La Cucina was awful.

Onboard Activities

3 out of 5
Spa pools were full of children and deck chairs were saved with towels.

Entertainment

3 out of 5
Dancers were very professional amd Nico the pianist was excellent but overall there wasn't much to do on sea days.

Service and Staff

4 out of 5
Our Room attendant was excellent but on speaking to others they didn't have as an efficient an attendant. Ajish the Asst Maitre'd waa excelllenr.

Ship Quality

4 out of 5
A little tired but good.

Cabin / Stateroom

5 out of 5
Cabin a goos size. Lots of atorage

Ports of call

New York, New York

5 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Philipsburg, St. Maarten

5 out of 5

St. John's, Antigua

5 out of 5

Tortola, British Virgin Islands

5 out of 5

Disembarkation

5 out of 5
Very orderly and efficient
Was this review helpful? 16
Flag

4 Comments

Cruisers4Lyfe     4 months ago

Thanks for sharing
Thumbs Up
Flag

javawoody    1 year ago

Thanks for the review
Thumbs Up
Flag

Ship2Shora    1 year ago

Thanks for the heads up, I'll be running to the spa on embarkation day to book a pass for sea days now😉
Thumbs Up
Flag

Gwbigdog    1 year ago

Thanks for sharing your cruise with us
Thumbs Up
Flag
Log In To Submit Comments

Other reviews of this sailing

Norwegian Gem Cruise Review to Caribbean - Eastern
Non-existent childcare, lame entertainment, not enough time in some ports
not a good cruise