Needs improvement

Norwegian Gem Cruise Review to Canada, New England, New York

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 6

Overall rating:

2.2 out of 5
Norwegian Gem

7 Night Canada & New England (New York Roundtrip)

Sail date: October 20, 2018

Ship: Norwegian Gem

Cabin type: Oceanview

Cabin number: 8610

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Only my 2nd Norwegian Cruise , May try another cruise line next time. But want to commend the staff they are exceptionally friendly and a lot of my complaints are not the staffs fault

Embarkation

1 out of 5
Uninformative , poor instructions and confusing

Ship experiences

Food and Dining

1 out of 5
Food was cold and tasteless in garden cafe. Specialty dining was better, poor service at osheehans

Onboard Activities

1 out of 5
Non existent

Entertainment

1 out of 5
The cruise dancers definitely need to chill their harmones, they are way too sexually explicit and it was sickening to watch. But the band was great.

Service and Staff

4 out of 5
All the workers on ship were fabulous and friendly, except one in osheehans and one in Italian restaurant.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Outside windows dirty so couldn’t see much, and a little noisy

Ship tip

Get recommendations from someone whose done this destination before you go!

Ports of call

New York, New York

1 out of 5
The disembark was a nightmare

Halifax, Nova Scotia

2 out of 5
Only a few points o f interest

Saint John, New Brunswick

1 out of 5
No points of interest here

Bar Harbor, Maine

2 out of 5
Because of sleeting rain couldn’t even go up to Arcadian But shops in town were plentiful.

Boston, Massachusetts

3 out of 5
Fenway tour was nice, but our Uber driver got lost taking us to Quincey market, and wasted 2 hours of our day. It was an expensive nightmare

Newport, Rhode Island

3 out of 5
Lovely place, lots of shops , beautiful day here !

Disembarkation

1 out of 5
Late, uninformed, no transportation available even tho we paid $$$ for it! Confusing and frustrating.
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