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Good Cruise with a few disappointments.

Norwegian Gem Cruise Review to Canada, New England, New York

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 7

Overall rating:

3.9 out of 5
Norwegian Gem

7 Night Canada & New England (New York Roundtrip)

Sail date: June 02, 2018

Ship: Norwegian Gem

Cabin type: Suite

Cabin number: 11596

Traveled as: Couple

Reviewed: 6 years ago

Review summary

We have cruised on Disney, Royal Caribbean and Holland America. I would have to rate NCL below them. The ship and staff are fine, but it had a feel that NCL was cutting expenses in the areas that made cruising feel special. My wife and I had a good 20th anniversary cruise, but I may have to avoid NCL in the future.

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5
Would have been a 5 if NCL had not eliminated small "luxuries" like pillow chocolates or lobster available on menu in dining halls.

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

3 out of 5
Steward was superior (Johnathan). Waiters had too many tables to attend. Waits were long to get dinner started. Even though we arrived early, we were often not able to make the early show.

Ship Quality

3 out of 5
Nice ship but starting to show its age. Wireless was worthless.

Cabin / Stateroom

4 out of 5

Ship tip

If you are a seasoned cruiser (we are, but this is our first NCL cruise), lower your expectations.

Thumbs up

Ports of call

New York, New York

4 out of 5

Halifax, Nova Scotia

4 out of 5

Saint John, New Brunswick

4 out of 5

Bar Harbor, Maine

5 out of 5

Portland, Maine

4 out of 5

Disembarkation

4 out of 5
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3 Comments

nurselife    6 years ago

On RCL Anthem you don't get chocolates on your pillows. It's not only NCL getting rid of lobster.
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renaedave    6 years ago

bummer
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Lopaka    6 years ago

Many cruise lines/ships have dropped lobster; most cruise ship WiFi is limited; Gem is only 11 years old and refurbished 3 years ago. So I don’t find much value in the comparison. 😁
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