Great trip with some hiccups

Norwegian Gem Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Review: 1
Helpful Votes: 11

Overall rating:

4.2 out of 5
Verified Review
Norwegian Gem

7 Night Canada & New England (New York Roundtrip)

Sail date: June 02, 2018

Ship: Norwegian Gem

Cabin type: Oceanview

Cabin number: 4524

Traveled as: Family (young children)

Reviewed: 6 years ago

Review summary

Overall a wonderful cruise. Ports were nice and offered something for everyone to do from hiking to whale watching to shopping. St. John's was just ok and did not offer much to do. Food was wonderful but service in specialty restaurants was sub par. Room steward was great and we will definitely be cruising NCL and the Gem again!

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5
Food and drink were very good all over this ship but the service in the specialty restaurants was slow at best and once you received your main course there was no waiter in sight!

Onboard Activities

4 out of 5

Entertainment

3 out of 5

Service and Staff

4 out of 5
Overall ship staff was amazing with one exception...guest services staff! They could not answer questions about onboard charges, using your platinum status to get a tender ticket, or even laundry.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Enjoy late lunch in the Great Outdoors deck 12 aft for a great view and a different selection than the regular buffet.

Ports of call

New York, New York

5 out of 5

Halifax, Nova Scotia

4 out of 5

Saint John, New Brunswick

3 out of 5

Bar Harbor, Maine

5 out of 5

Portland, Maine

4 out of 5

Disembarkation

5 out of 5
Was this review helpful? 11

5 Comments

seausatsea    6 years ago

Question how r u able to post from the ship. Did u buy the Internet package. How was the food. Shows. Is there a bbq. R people all dress ed up or look like slobs. Need to pack going next saturday

shanday    6 years ago

squire15    6 years ago

renaedave    6 years ago

great review thanks

IkeDeb    6 years ago

Fantastic

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