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Norwegian Gem Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 20

Overall rating:

4 out of 5
Norwegian Gem

10 Night Eastern Caribbean (New York Roundtrip)

Sail date: March 29, 2017

Ship: Norwegian Gem

Cabin type: Suite

Cabin number: 11584

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Our Norwegian Cruise to the Eastern Caribbean was wonderful. Although we had very little in the way of sunshine and a lot of rain it was still a great cruise. This was our first cruise with Norwegian and we were very happy with them. One of the reasons we choose Norwegian was for the Freestyle dining and it did not disappoint. The food was top notch although we had 3 dinners in the upgraded restaurants and we felt they were not worth the extra money. The Grand Pacific and Magenta dining rooms had delicious food with different menus nightly and you could choose more than one selection on each course. The Garden Cafe was the main dining area for breakfast and lunch buffet style and the food was excellent although it did not stay warm as you searched for seating each time.  The entertainment was terrific every night with one exception...the "Second City" show was a horrendous attempt at humor and we left halfway through. Terrible. The comedian, Tim Kaminsky, was the funniest we have ever seen!! Don't miss him! Also do not miss Leo, a solo act guitarist/vocalist who was an excellent singer and entertainer. We saw all of his performances in various areas and he was terrific! The on board activities were excellent and there was plenty to do which was important since there was very little pool weather. The staff and cruise director were very personable and did a good job entertaining. The housekeeping staff (our steward was Derek...the best) kept the rooms clean and tidy with both make up and turn down service and were very attentive to needs and requests.The photography staff did a great job with several photo opportunities and were very professional.

 

There were a few minor things that were negatives but the major complaint we had was the smoking on the ship. It was allowed on balconies (tolerable somewhat) but smoking was also allowed in the casino and the stench was horrendous even in the hallways leading to it. Inside the casino was intolerable and several other passengers expressed the same complaint to us in our conversations. Unless Norwegian goes smoke free we may have to choose another smoke free cruise line. This problem brought our rating down to a 4.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5
Do not miss comedian Tim Kaminsky! We are still laughing every time we think of him!

Children's Programs

5 out of 5

Service and Staff

5 out of 5
Derek was our room steward and did an exemplary job for us! The entire staff was A++.

Ship Quality

5 out of 5
In both quality and design the Gem gets an A+!

Cabin / Stateroom

5 out of 5
It was nice to have a full bath and shower instead of the typical "closet shower" in smaller rooms and we both truly appreciated it and feel it is worth the extra money. The room was larger as well and was spotless and up to date with no wear or sign of age. The TV selections were bad...5 news channels, a couple of other channels, one sports channel and a movie channel. We felt in this age of satellite TV there should be more choices.

Ship tip

The ship was awesome! Our tip would be is to consider flying to Florida and boarding a cruise ship there. New York's traffic made it difficult to get to the ship. In addition the ocean was quite rough where as the Caribbean waters are much calmer. The two days down and back were too cold to swim.

Ports of call

New York, New York

1 out of 5

San Juan, Puerto Rico

5 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Philipsburg, St. Maarten

5 out of 5

Tortola, British Virgin Islands

5 out of 5
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